Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Open To Work

Kaitlyn McKenzie

Florim USA, Inc.
Clarksville,TN

Work Preference

Job Search Status:

Open to work

Desired Job Title

Payroll ManagerHuman Resource ManagerSales ManagerContract SpecialistAdministrative Manager

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid

Location:

Clarksville, TN

Open to relocation:

No

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time off

Strategic HR, Payroll, and Operations professional with extensive experience in payroll leadership, human resources, HRIS technology, and supply chain management. Expertise in managing payroll operations, leading HRIS implementations, optimizing processes, and ensuring regulatory compliance. Skilled in translating data into actionable insights to enhance efficiency and organizational performance.

10
Years of experience
1
Certification

Work History

HR Payroll Team Leader
11 Months
Florim USA, Inc. - Clarksville, Tennessee | 04.2025 - 03.2026
  • Managed complex multi-cycle payroll for 300+ employees, including domestic and international salary populations and supplemental compensation, ensuring compliance with payroll treatment, taxability, and reporting standards.
  • Managed U.S. and Italian payroll, including INPS tax calculations, wages, overtime, bonuses, deductions, garnishments, time-off, reconciliations, and year-end processing.
  • Led W-2 and ACA/1095-C reporting, including data validation, reconciliation, compliance review, corrections, and regulatory filing requirements.
  • Acted as the senior payroll subject matter expert, resolving complex payroll issues and advising leadership, HR, Finance, employees, auditors, tax authorities, and external providers.
  • Directed UKG Pro implementation and technical administration, serving as system architect and technical advisor across HR, Payroll, Talent, Compensation, Benefits, and Workforce Management.
  • Engineered payroll processes, controls, workflows, and reconciliation tools to improve data integrity, operational efficiency, internal controls, and regulatory compliance.
  • Led team operations through workflow optimization, coaching, training, and quality assurance, enhancing cross-functional collaboration and team performance.
HR People & Cultures Specialist
1 Year
Florim USA, Inc. - Clarksville, Tennessee | 04.2024 - 04.2025
  • Owned HR operations for the full employee lifecycle, encompassing recruitment, hiring, orientation, onboarding, employee relations, performance management, benefits, leave administration, employee changes, and terminations.
  • Managed organization-wide staffing and workforce needs, recruiting from application through full hire, coordinating temporary employees, and maintaining headcount and workforce reporting to support operational goals.
  • Managed employee relations and engagement, supporting morale, conflict resolution, attendance and performance matters, workplace concerns, and management guidance.
  • Served as a primary HR advisor and employee resource, addressing day-to-day questions and advising employees and management on policies, procedures, benefits, payroll, attendance, performance, and workplace concerns.
  • Directed international employee onboarding, coordinating visa requirements, immigration documentation, Social Security number procurement, and employment compliance.
  • Administered FMLA, ADA, Title VII, EEO, and employment compliance requirements, managing documentation, leave and accommodation processes, communications, and regulatory obligations.
  • Managed health insurance and 401(k) benefits, overseeing enrollment, eligibility, employee changes, vendor coordination, employee inquiries, and payroll integration.
  • Designed and administered biannual performance evaluation processes, developing standardized scoring spreadsheets for supervisors and leadership; consolidated ratings, calculated evaluation results, and communicated performance scores and compensation outcomes to enhance employee understanding.
  • Developed and analyzed HR, headcount, staffing, and workforce reports, providing accurate data to support workforce planning, operational decisions, and management reporting.
Supply Chain Coordinator
10 Months
PepsiCo - Nashville, TN | 06.2023 - 04.2024
  • Coordinated supply chain and plant operations across production facilities, overseeing supply and uniform orders, raw material requirements, inventory support, cycle counting, and operational reporting to ensure seamless operations.
  • Managed inventory and material processes across JDA, Fat Client, and SAP, supporting cycle counts, inventory accuracy, material tracking, reconciliation, raw material orders, and production supply requirements.
  • Provided cross-functional systems and operational support, troubleshooting entry-level IT, employee access, badge, and timekeeping issues while coordinating with Supply Chain, Production, HR, Payroll, Security, IT, and Sales.
  • Supported weekly hourly payroll for Knoxville and Nashville production employees, managing timekeeping validation, employee data, payroll support, compliance audits, and issue resolution; additionally supported Nashville Sales commission reporting through SKI reports.
  • Administered employee systems and access processes, including ADP hiring and onboarding, Kronos timekeeping, UKG/Kronos timecard badges, and PepsiCo Global Security badge ordering, issuance, activation, and access-level assignment.
  • Facilitated employee lifecycle and HR operations, including new-hire orientation, onboarding, employee transfers, employee relations, and day-to-day HR support.
  • Managed SAP operational and organizational transactions, including employee-related reporting, cost-center transfers, data maintenance, and plant/financial reporting.
  • Administered employee engagement and recognition programs, including Employee of the Month, birthdays, anniversaries, and retirements, enhancing workplace morale and fostering a positive work environment.
Account Sales Representative
1 Year 2 Months
Pepsico - Nashville, Tennessee | 04.2022 - 06.2023
  • Managed large-format sales operations across Nashville and Clarksville, owning territory performance, customer accounts, product availability, merchandising, inventory, ordering, and sales objectives.
  • Managed large-format customer relationships and account priorities, partnering with store leadership to resolve product, ordering, inventory, merchandising, and service issues while identifying opportunities to improve account performance.
  • Managed customer ordering, inventory, replenishment, and product assortment, balancing customer demand, promotional requirements, product movement, and availability across assigned accounts.
  • Managed inventory and product ordering through SMARTR and, following implementation, Savvy, monitoring inventory levels, placing orders, managing replenishment, and maintaining product availability across assigned accounts.
  • Analyzed sales and inventory data to identify product movement, support ordering decisions, optimize assortment, and maintain inventory levels, enhancing account performance.
  • Executed retail merchandising and promotional programs by designing product displays, installing limited-time-offer displays, applying promotional stickers and decals, and distributing coupons to ensure in-store promotional visibility.
  • Supported territory sales execution and promotional initiatives, coordinating customer visits, merchandising requirements, seasonal programs, limited-time offers, new products, and account-specific sales activities.
  • Coordinated cross-functional activities with warehouse, delivery, distribution, and internal sales teams to resolve inventory and customer-service issues, ensuring seamless operations.
  • Maintained accurate inventory, ordering, customer, and account information within PepsiCo systems, supporting operational accuracy, territory management, inventory planning, and business decision-making.
All-Source Intelligence Analyst
2 Years 4 Months
United States Army - Fort Campbell, Kentucky | 06.2016 - 10.2018
  • Functioned as a 35F All-Source Intelligence Analyst, fusing multi-source intelligence from HUMINT, OSINT, IMINT, SIGINT, GEOINT, surveillance, and operational reporting to identify threats and assess adversary capabilities and intentions.
  • Produced intelligence assessments, threat analyses, situational awareness reports, and senior leadership briefings, translating complex and classified information into concise, actionable intelligence and recommendations.
  • Conducted advanced intelligence and threat analysis, identifying patterns, vulnerabilities, and emerging threats to support predictive assessments and operational planning.
  • Utilized specialized intelligence, geospatial, surveillance, and security systems, including ArcGIS Pro, Google Earth Pro, OSRVT, DISS, and JPAS, to analyze information, track threats, manage security requirements, and support operational intelligence activities.
  • Functioned as Operational Security (OPSEC) Manager, conducting vulnerability and risk assessments and developing mitigation strategies while implementing security policies and advising leadership on protecting sensitive information and operations.
  • Conducted physical security, force protection, and anti-terrorism assessments, evaluating facilities, access controls, protective measures, security procedures, and threat conditions to identify vulnerabilities and strengthen organizational security posture.
  • Trained and mentored junior intelligence and security personnel, providing guidance on analysis, reporting, and security procedures to enhance operational intelligence production.

Education

Bachelor of Arts - Intelligence Studies

American Military University
02-2024

Skills

Payroll & HR Operations
U.S. and International Payroll
Payroll Compliance & Taxation
W-2 and ACA reporting
Payroll auditing
Payroll analytics
Payroll Process Optimization
Payroll Process Documentation

Certification

  • ADP Entry-Level Payroll Specialist
  • ADP Entry-Level Compensation and Benefits Analyst
  • ADP Payroll & Tax Fundamentals

References

References available upon request.

Timeline

HR Payroll Team Leader
Florim USA, Inc.
04.2025 - 03.2026Read more
HR People & Cultures Specialist
Florim USA, Inc.
04.2024 - 04.2025Read more
Supply Chain Coordinator
PepsiCo
06.2023 - 04.2024Read more
Account Sales Representative
Pepsico
04.2022 - 06.2023Read more
All-Source Intelligence Analyst
United States Army
06.2016 - 10.2018Read more
American Military University - Bachelor of Arts, Intelligence Studies
Read more
Kaitlyn McKenzie