Kaitlyn Merritt
Ingleside,IL
Summary
Dynamic hospitality professional with expertise in customer service and teamwork, honed at Vickies Place. Recognized for exceptional attention to detail and maintaining cleanliness standards, I effectively managed high-volume orders while fostering a positive dining experience. Committed to continuous learning and adaptability, I thrive in fast-paced environments, ensuring guest satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server/ Assistant Manager in Training
Vickies Place
03.2024 - 01.2026
- Supported inventory management by restocking supplies and monitoring stock levels during service hours.
- Adapted quickly to changing demands in a fast-paced environment, improving overall service efficiency.
- Trained new staff on restaurant procedures and service standards to promote consistency in operations.
- Engaged with customers to address inquiries and provide menu recommendations, enhancing dining experience.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Expo Runner
Cabanas on the Chain
McHenry, IL
05.2018 - 11.2022
- Assisted in setup and breakdown of events, maintaining organization throughout processes.
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Contributed to positive guest experiences through attentive service and problem resolution skills.
- Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Delivered food orders from kitchen to customers' tables.
Expo Runner
Kcs Cabin
Spring Grove, IL
10.2019 - 11.2021
- Assisted in setup and breakdown of events, maintaining organization throughout processes.
- Adapted quickly to changing priorities during peak service hours, enhancing operational flow.
- Supported team members by training new hires on procedures and best practices.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Delivered food orders from kitchen to customers' tables.
- Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
Education
High School Diploma -
Johnsburg High School
Johnsburg ILSkills
Teamwork and collaboration
Attention to detail
Positive and friendly attitude
Willing to learn
Hospitality service expertise
Responsible and trustworthy
Customer service
Cleanliness standards
Flexible schedule
Order management
Timeline
Server/ Assistant Manager in Training
Vickies Place
03.2024 - 01.2026
Expo Runner
Kcs Cabin
10.2019 - 11.2021
Expo Runner
Cabanas on the Chain
05.2018 - 11.2022
High School Diploma -
Johnsburg High School