Kaitlyn Merritt
Ingleside,IL
Summary
Dynamic hospitality professional with expertise in customer service and teamwork, honed at Vickies Place. Recognized for exceptional attention to detail and maintaining cleanliness standards, I effectively managed high-volume orders while fostering a positive dining experience. Committed to continuous learning and adaptability, I thrive in fast-paced environments, ensuring guest satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server/ Assistant Manager in Training
Vickies Place
03.2024 - 01.2026
- Supported inventory management by restocking supplies and monitoring stock levels during service hours.
- Adapted quickly to changing demands in a fast-paced environment, improving overall service efficiency.
- Trained new staff on restaurant procedures and service standards to promote consistency in operations.
- Engaged with customers to address inquiries and provide menu recommendations, enhancing dining experience.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Expo Runner
Cabanas on the Chain
05.2018 - 11.2022
- Assisted in setup and breakdown of events, maintaining organization throughout processes.
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Contributed to positive guest experiences through attentive service and problem resolution skills.
- Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Delivered food orders from kitchen to customers' tables.
Expo Runner
Kcs Cabin
10.2019 - 11.2021
- Assisted in setup and breakdown of events, maintaining organization throughout processes.
- Adapted quickly to changing priorities during peak service hours, enhancing operational flow.
- Supported team members by training new hires on procedures and best practices.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Delivered food orders from kitchen to customers' tables.
- Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
Education
High School Diploma -
Johnsburg High School
Johnsburg ILSkills
Teamwork and collaboration
Timeline
Server/ Assistant Manager in Training
Vickies Place
03.2024 - 01.2026
Expo Runner
Kcs Cabin
10.2019 - 11.2021
Expo Runner
Cabanas on the Chain
05.2018 - 11.2022
High School Diploma -
Johnsburg High School