Kaitlyn Meunier
26 Quarry Rd Apt 38
Summary
Dynamic HR Lead with a proven track record at Hannaford, excelling in customer service and operational efficiency. Adept at streamlining processes and enhancing team collaboration, I successfully implemented training programs that improved service quality and productivity. Known for my friendly demeanor and problem-solving skills, I thrive in fast-paced environments.
Overview
13
13
years of professional experience
Work History
HR Lead
Hannaford
06.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Evening Operations Manager Trainne
Hannaford
01.2024 - 06.2026
- Streamlined inventory management processes to enhance stock accuracy and reduce excess.
- Implemented training programs for staff to improve operational efficiency and service quality.
- Coordinated daily operations to ensure timely product availability and optimal store performance.
- Developed and maintained effective communication channels between departments to support workflow.
Assistant Manager of Customer Service
Hannaford
01.2022 - 01.2024
- Assisted in resolving customer inquiries and complaints to enhance service quality.
- Coordinated scheduling and training for customer service staff to ensure operational efficiency.
- Monitored daily performance metrics to identify trends and areas for improvement.
- Developed and implemented process improvements to streamline customer service operations.
Hannaford To Go Supervisor
Hannaford
01.2020 - 01.2022
- Supervised daily operations to ensure efficient workflow and compliance with safety standards.
- Trained and mentored staff on best practices in customer service and product handling.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal product availability.
- Implemented process improvements that enhanced team productivity and streamlined operations.
Bookkeper
Hannaford
01.2014 - 01.2020
- Reconciled financial statements to ensure accuracy and compliance with company policies.
- Processed vendor invoices and managed accounts payable transactions efficiently.
- Assisted in preparing monthly financial reports for management review.
- Maintained accurate records of all financial transactions within accounting software.
Customer Service Leader
Hannaford
01.2014 - 01.2020
- Led team in delivering exceptional customer service experiences.
- Trained staff on product knowledge and effective communication techniques.
- Resolved customer inquiries and complaints with prompt, professional solutions.
- Enhanced operational efficiency through process improvements and workflow optimization.
Customer Service Cashier
Hannaford
08.2013 - 01.2014
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
Education
High School Diploma -
Skowhegan Area High School
Skowhegan, ME06.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
HR Lead
Hannaford
06.2026 - Current
Evening Operations Manager Trainne
Hannaford
01.2024 - 06.2026
Assistant Manager of Customer Service
Hannaford
01.2022 - 01.2024
Hannaford To Go Supervisor
Hannaford
01.2020 - 01.2022
Bookkeper
Hannaford
01.2014 - 01.2020
Customer Service Leader
Hannaford
01.2014 - 01.2020
Customer Service Cashier
Hannaford
08.2013 - 01.2014
High School Diploma -
Skowhegan Area High School