Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kaitlyn Mixon

Tallahassee,FL

Summary

I'm an open and positive communicator with calm and level-headed approaches to managing routine needs and meeting special challenges. Also, a customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. I am experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Lastly, I am committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Retail Associate, Hostess, To-Go Server, & Server

Cracker Barrel Old Country Store Inc
Tallahassee, FL
11.2022 - Current
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register to process payments from customers.
  • Processed online orders and ensured timely delivery of items.
  • Resolved customer complaints in a professional manner.
  • Handled returns and exchanges according to company policy.
  • Participated in promotional activities such as setting up displays or distributing marketing materials.
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.
  • Checked prices and product codes of goods against invoices, receipts or other documents to verify accuracy.

Usher

Live Nation
Tampa, FL
06.2022 - Current
  • Greeted guests and directed them to their seats.
  • Verified tickets for entry into the venue.
  • Provided information regarding events, facilities, and services.
  • Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
  • Maintained positive working relationship with fellow staff and management.

Hostess

Cracker Barrel Old Country Store Inc
Valrico, FL
12.2020 - 12.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Education

High School Diploma -

Durant High School
Plant City, FL
05-2022

Skills

  • Loss Prevention
  • Cash Register Operation
  • Proficient with planograms and schematics
  • Store maintenance
  • Customer Engagement
  • Verbal and written communication
  • Point of sale systems
  • Sales Promotion
  • Reliability
  • Cash Handling Accuracy
  • Merchandise Display
  • Store Opening and Closing

Accomplishments

  • Graduated with honors and a GPA of 5.2
  • Am a skill trainer and earned an Employee of the Month award

References

References available upon request.

Timeline

Retail Associate, Hostess, To-Go Server, & Server

Cracker Barrel Old Country Store Inc
11.2022 - Current

Usher

Live Nation
06.2022 - Current

Hostess

Cracker Barrel Old Country Store Inc
12.2020 - 12.2021

High School Diploma -

Durant High School
Kaitlyn Mixon