Proven track record in enhancing customer service and streamlining order processing at Amazon, demonstrating exceptional problem-solving and critical thinking skills. Excelled in roles requiring computer proficiency and active listening, achieving significant improvements in shipping accuracy and efficiency. Skilled in Microsoft Excel and adept at administrative support, consistently delivering results beyond expectations.
Had the qualifications of being a key holder to this store. Trained new hires weekly to get them ready for this fast pace job. Trained employees to sell New York and Company's 3 credit cards. Made weekly schedules, managed 3 employees at a time for an 6-8 hour shift. Starting the day with telling employees what tasks they should get done by the end of the day. Performed as a well rounded employee taking on the role of being a cashier, managing the stockroom daily, doing overnight shifts, and rearranging the store in sections. Customer service was strongly enforced when working on the floor and in fitting rooms. My achievements were organizing the stockroom, processing online orders, unloading shipment and censoring items, dressing mannequins, and playing a huge role in organizing the store.
Performed as an exquisite cook and food prep taking on new tasks everyday in the food business. Marinated meat, chop vegetables, reloaded trays when needed to be refilled, served costumers, and trained new hires as cash reps.
I have Volunteered with the Down Syndrome Associate of Orange County.