Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Moore

Waxahachie,TX

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Host

Columbian Country Club
01.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Server

The Groove
06.2023 - 12.2023
  • Ensure optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly, and with a positive attitude
  • Managed orders and accompanying financial transactions using digital POS system
  • Knowledgeably recommended menu Items based on customer needs and preferences, including upselling dishes and drinks
  • Negotiated resolved customer concerns
  • Ensure maintenance of food in accordance with standards and guidelines

Server

Texas Roadhouse
01.2022 - 11.2022
  • Ensured optimal guest experience by seating guests, and taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
  • Managed orders accompanying financial transactions using digital POS system
  • Knowledgeably recommended menu items based on customer needs and preferences, including upselling dishes and drinks
  • Negotiated resolved customer concerns
  • Ensured maintenance of food hygiene in accordance with standards and guidelines

Education

Some College (No Degree) -

Texas State University
San Marcos, TX

Skills

  • Conflict Resolution
  • Time Management
  • Detail oriented
  • Communication Skills
  • Multitasking proficiency

Timeline

Host

Columbian Country Club
01.2024 - Current

Server

The Groove
06.2023 - 12.2023

Server

Texas Roadhouse
01.2022 - 11.2022

Some College (No Degree) -

Texas State University

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Kaitlyn Moore