Kaitlyn Moore
Las Vegas,NV
Summary
Business Operations and Customer Success professional with 7+ years of experience supporting executive leadership, building strong client relationships, and driving operational excellence in fast-paced, entrepreneurial environments. Proven ability to manage cross-functional initiatives, coordinate complex projects, and create exceptional customer experiences while balancing competing priorities. Skilled in vendor management, event operations, inventory coordination, and process improvement, with a reputation for being a trusted problem solver who brings order to chaos and ensures both customers and teams feel supported. Recognized for adaptability, emotional intelligence, and a people first approach that fosters long term relationships and contributes to sustainable business growth.
Overview
8
8
years of professional experience
Work History
Operations & Customer Experience Specialist
ROAMBUILT
Springdale, AR
11.2025 - Current
- Assisted in establishing operational processes and inventory systems during the launch of a new business location.
- Manage Shopify reporting and customer relationships.
- Represent company at industry events and expos.
Business Operations & Growth Specialist
Canyon Adventure Vans
Hurricane, UT
03.2025 - Current
- Partner directly with the CEO to execute strategic initiatives, operational priorities, and business growth objectives.
- Helped launch a new location and onboard vendors.
- Coordinate expos/events with extensive travel.
- Enhance customer experience through cross-functional support.
Independent Account Manager Consultant
RRE Global
Henderson, NV
10.2024 - 03.2025
- Managed strategic customer relationships during a contract engagement.
- Coordinated with teams to execute client deliverables.
- Provided ongoing customer support and relationship management.
B2B Account Manager
Perfect Fit & Campervan HQ
Portland, OR
06.2021 - 10.2024
- Increased annual revenue from $500K to over $2M within two years by cultivating strategic relationships and identifying opportunities for business growth.
- Maintained key customer relationships and retention.
- Developed and maintained strong client relationships, ensuring high satisfaction and retention rates.
- Analyzed market trends to identify growth opportunities, adjusting strategies for client engagement.
Logistics Coordinator
Shelter Forest International
Portland, OR
05.2019 - 06.2021
- Managed $4M monthly inventory reconciliation.
- Handled $2M monthly invoicing and international logistics.
- Coordinated logistics operations to optimize supply chain efficiency and reduce delays.
- Implemented inventory management systems to enhance accuracy and streamline processes.
Assistant to Corporate Planner
GB Sciences
Las Vegas, NV
11.2018 - 05.2019
- Supported executive leadership and financial analysis.
- Managed scheduling and coordination of multiple projects to enhance operational efficiency.
- Developed and maintained comprehensive documentation for processes and procedures, ensuring consistency.
Education
Bachelor of Science - Marketing
Northern Arizona University
Flagstaff, AZ05-2016
Bachelor of Science - Finance
Northern Arizona University
Flagstaff, AZ05-2016
Skills
- Customer Success
- Business Operations
- Executive Support
- Vendor Management
- Project Coordination
- Event & Trade Show Management
- Inventory Management
- Process Improvement
- Customer Relationship Management
- Client Retention
- Reporting & Analysis
- Strategic Planning
- Salesforce, Shopify, ODOO, Slack, Microsoft Office, Google Workspace
Timeline
Operations & Customer Experience Specialist
ROAMBUILT
11.2025 - Current
Business Operations & Growth Specialist
Canyon Adventure Vans
03.2025 - Current
Independent Account Manager Consultant
RRE Global
10.2024 - 03.2025
B2B Account Manager
Perfect Fit & Campervan HQ
06.2021 - 10.2024
Logistics Coordinator
Shelter Forest International
05.2019 - 06.2021
Assistant to Corporate Planner
GB Sciences
11.2018 - 05.2019
Bachelor of Science - Marketing
Northern Arizona University
Bachelor of Science - Finance
Northern Arizona University