Kaitlyn Moran
Flagstaff
Summary
Detail-oriented individual with exceptional communication and organizational skills. Proven ability to manage information and coordinate care services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excels in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Seeking to transition into new field where these skills can be effectively applied and further developed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Eye Care Associates
09.2024 - Current
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Facilitated communication between patients and healthcare providers to ensure effective delivery of care
- Coordinated referrals to specialists or other healthcare facilities as required for comprehensive treatment
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
- Monitored inventory levels of medical supplies, coordinating orders to ensure availability.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Summer Camp Teaching Assistant
Reuben H. Fleet Science Center
05.2024 - 07.2024
- Establish and maintain connections with campers, parents, and other staff
- Assisted educators in lesson planning, behavior management, and delivering engaging science programs to diverse audiences.
- Facilitated group discussions, encouraging student participation and critical thinking skills.
- Supported classroom management and maintained a positive learning environment for students.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Kitchen Staff
Lumberjack Pizza
04.2023 - 03.2024
- Took customer orders promptly and inputted into the POS system accurately
- Assisted in inventory management by tracking stock levels and minimizing waste during food preparation.
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workspaces to ensure safety compliance.
- Trained new staff on food safety practices and operational procedures to improve team performance.
Lead Teacher
Evergreen Academy Montessori
08.2022 - 12.2022
- Design and implement engaging lessons for children aged 3-5 years.
- Assess students’ behavioral, social, and academic needs and tailor instruction to fit such needs.
- Anticipate student conflict and provide tools for students to solve their own conflicts.
- Collaborated with parents to support child development and address individual needs.
- Conducted assessments to evaluate student progress and adjust teaching methods accordingly.
Education
Bachelor's - Elementary Education
Northern Arizona University
Flagstaff, AZ05.2022
High school diploma or GED - undefined
Skills
- Multitasking
- Typing
- Organizational skills
- Customer service
- HIPAA compliance
- Multi-line phone systems & phone etiquette
- Microsoft Office/Google Docs
- Data entry
- Calendar management and scheduling
Certification
- Driver's License
- BLS Certification
Languages
English
Timeline
Patient Care Coordinator
Eye Care Associates
09.2024 - Current
Summer Camp Teaching Assistant
Reuben H. Fleet Science Center
05.2024 - 07.2024
Kitchen Staff
Lumberjack Pizza
04.2023 - 03.2024
Lead Teacher
Evergreen Academy Montessori
08.2022 - 12.2022
High school diploma or GED - undefined
Bachelor's - Elementary Education
Northern Arizona University