Adept at driving project success and fostering team collaboration, I leveraged advanced problem-solving and business analysis skills at Belle Property and Mattielou Apartments LLC to exceed organizational goals. My approach, blending technical understanding with a knack for building positive relationships, consistently enhances operational excellence and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Project Manager
Mattielou Apartments LLC
08.2022 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Chef
Operator 25
08.2016 - 12.2023
Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Trained kitchen staff to perform various preparation tasks under pressure.
Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Reduced food waste with strategic menu planning and inventory control techniques.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Maintained well-organized mise en place to keep work consistent.
Property Manager
Belle Property South Yarra
01.2021 - 08.2022
Managed 250 properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Coordinated with legal counsel to resolve tenant disputes.
Education
Certificate Program - Business Leadership And Management
Rhodes College
Melbourne, Victoria, Australia
04.2019
Associate of Science - Culinary Management
Valencia College
Orlando, FL
07.2014
Skills
Advanced problem solving
Business Analysis
Advanced understanding of Microsoft Office
Team Collaboration
Detail Oriented
Document Management
Technical understanding
Processes and procedures
Team Bonding
Productivity Improvement
Compliance Monitoring
Customer relations specialist
Accomplishments
Chosen by Operator 25 to be 1 of 3 to travel to Kuala Lumpur, Malaysia to create and open a restaurant.
Promoted to managing 50 to 250 properties in a record breaking span of 3 months.