Kaitlyn Musch
Louisville,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Management experience through local fast food restaurant, and public healthcare provider with 8+ years of involvement in providing quality care to patients.
Overview
15
15
years of professional experience
Work History
Tax Administrative Assistant (Temp)
Kronos SaaShr, Inc, A UKG Company (Davis Company)
Louisville, KY
01.2022 - Current
- Sort and distribute office mail and record incoming shipments for corporate records.
- Conduct data updates within payroll and tax systems
- Prepare and package daily payments
- Assist with monthly, quarterly, and annual tax returns for over 2,700 companies in 40 states
- Train and support administrative tax department staff
- Responsible for generating and processing electronic payment requests for multiple tax jurisdictions
Administrative Agent
Black Diamond Pest Control
Jeffersonville, IN
01.2021 - 12.2021
- Managed over 50 customer calls per day
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action
- Improved operations by working with team members and customers to find workable solutions
Pharmacist Intern
Kroger
Jeffersonville, IN
10.2010 - 01.2021
- Researched customer health insurance plans to provide prescription authorization and efficient patient care
- Maintained compliance with state and federal drug laws
- Assisted in accurately filling and dispensing of over 500 prescriptions per day
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases
- Maintained patient privacy through HIPPA compliance,
Shift Manager
Little Caesars Pizza
Jeffersonville, IN
03.2011 - 01.2015
- Increased revenue through up-selling and incurred $3,000-$5,000 in sales each night
- Maintained Inventory and labor control
- Volunteered and assisted during 2012 Henryville, IN tornado disaster through Little Caesars Love Kitchen truck
- Instructed and positioned skilled team of 8 in key areas throughout shift to optimize department productivity.
Education
Associate of Science - Pharmacy
Sullivan University College of Pharmacy
Skills
- Leadership
- Cultural Awareness
- Multitasking and Time Management
- Ease with Computers and Technology
- Emotional Intelligence
- Document and File Management
Timeline
Tax Administrative Assistant (Temp)
Kronos SaaShr, Inc, A UKG Company (Davis Company)
01.2022 - Current
Administrative Agent
Black Diamond Pest Control
01.2021 - 12.2021
Shift Manager
Little Caesars Pizza
03.2011 - 01.2015
Pharmacist Intern
Kroger
10.2010 - 01.2021
Associate of Science - Pharmacy
Sullivan University College of Pharmacy
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