- Volunteer Work
- I participate in a variety of outdoor recreational activities
- Kayaking
- Hiking
- Avid Reader
- Gym Workouts
- Fundraising Events
- Music
Kaitlyn Naylor
Bloomsburg,Pennsylvania
Summary
Results-oriented ski technician with a track record of implementing processes that enhance operational efficiency. Strong reliability and adaptive learning abilities drive successful outcomes in customer service and equipment management.
Transitioning from customer-focused event environment, bringing exceptional communication and organizational skills. Developed talent for managing multiple tasks and ensuring guest satisfaction. Seeking to leverage these skills in new and challenging field.
Overview
3
3
years of professional experience
Work History
Ski Technician/sales Associate
Uller's Ski & Board Shop
York, PA
06.2023 - Current
- Inspected and repaired ski equipment to ensure optimal performance and safety standards.
- Assisted customers in selecting appropriate gear based on skill level and preferences.
- Maintained inventory of ski and snowboard products, ensuring availability and organization.
- Operated tuning machines for edge sharpening and base repairs to enhance equipment longevity.
- Implemented new processes for tracking rental returns to reduce instances of lost or unreturned items, safeguarding company assets.
- Increased efficiency in the rental shop by maintaining an organized and clean work environment.
Event Hostess
Heritage Hills Resort
York, PA
05.2025 - 08.2025
- Welcomed and engaged guests, ensuring a positive event experience.
- Opened and closed driving range facilities at the beginning and end of each shift.
- Aided customers in the navigation of the golf simulator system.
- Managed guest inquiries, providing timely information and support.
- Handled guest complaints professionally, striving for immediate resolutions to enhance experience.
Education
Political Science And U.S. Public Administration
Commonwealth University of Pennsylvania-Bloomsburg
Bloomsburg, PA05-2028
Skills
- Adaptive learning
- Strong work ethic
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Interpersonal skills
- Issue resolution
Interests
Timeline
Event Hostess
Heritage Hills Resort
05.2025 - 08.2025
Ski Technician/sales Associate
Uller's Ski & Board Shop
06.2023 - Current
Political Science And U.S. Public Administration
Commonwealth University of Pennsylvania-Bloomsburg