Kaitlyn Niebles
Miramar,FL
Summary
Dynamic and results-driven customer service and sales professional with five years in building strong client relationships and delivering exceptional service. Skilled in identifying customer needs, resolving issues efficiently, and providing tailored solutions to enhance loyalty and satisfaction. Adept at working in fast-paced environments and maintaining a positive attitude while managing multiple tasks. Passionate about delivering top-tier service and contributing to the success of the team and organization.
Overview
5
5
years of professional experience
Work History
Children's Entertainer
Amusing Party Entertainer
04.2020 - Current
- Communicated with guests clearly and with proper humor to encourage laughter and excitement
- Adapted to various performance styles to suit diverse audiences
- Accommodating special requests and questions from customers
- Used social media to promote events and build an audience.
- Increased audience participation through skilled improvisation tactics that encouraged active involvement from guests at each event.
- Collaborated with other departments in facility to promote teamwork and heighten service quality.
Auto Care Sales Associate
Euro America F1 Detailing
03.2021 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized promotional events at the shop to showcase new products and services
- Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
Education
High School Diploma -
Everglades High School
Miramar, FL06-2021
Associate of Science -
Broward College
Miramar, FL03-2026
Skills
- Collaborative teamwork
- Bilingual English/Spanish
- Computer skills
- Efficient time management
- Sales support
- Goal oriented
- Strong negotiation
- Customer service
Timeline
Auto Care Sales Associate
Euro America F1 Detailing
03.2021 - 02.2024
Children's Entertainer
Amusing Party Entertainer
04.2020 - Current
High School Diploma -
Everglades High School
Associate of Science -
Broward College
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