Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Norris

Irvington,AL

Summary

Experienced professional bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Certified Trainer

Chick-fil-A
02.2023 - Current
  • Taught new hires how to work each position at the high standard that the company held for its employees.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored trainees workflow and behaviors throughout training process. Reported these results to superiors.

Team Member

Chick-fil-A
06.2022 - 02.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Trainer

Zaxby's
10.2021 - 05.2022
  • Taught new hires all positions, including front of house and back of house.
  • Analyzed team performance and identified opportunities for additional training.
  • Made sure shifts were running efficiently and effectively, and that all crew members were on task.

Cook

Zaxby's
09.2021 - 05.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cashier

Zaxby's
06.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Alma Bryant High School
Irvington, AL
05.2022

Skills

  • Hard worker
  • Effective communicator
  • Ability to stay on task
  • Motivation for success of not just myself, but my team

Timeline

Certified Trainer

Chick-fil-A
02.2023 - Current

Team Member

Chick-fil-A
06.2022 - 02.2023

Trainer

Zaxby's
10.2021 - 05.2022

Cook

Zaxby's
09.2021 - 05.2022

Cashier

Zaxby's
06.2021 - 05.2022

High School Diploma -

Alma Bryant High School

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Kaitlyn Norris