Kaitlyn Oswald
Pylesville,USA
Summary
Experienced with animal handling, medical assistance, and client communication. Utilizes skills in patient monitoring, medication administration, and maintaining clean facilities. Knowledge of veterinary protocols and procedures ensures quality care and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bank Teller
PNC Financial Services Group
02.2024 - Current
- Accurately process customer transactions including deposits, withdrawals, transfers, and loan payments, ensuring compliance with bank policies and procedures
- Deliver exceptional customer service by addressing client inquiries, resolving account issues, and promoting banking products and services
Animal Care
Self Employment
06.2019 - Current
- Provide attentive and compassionate care for a variety of pets including dogs, cats, and small animals in clients' homes
- Ensure pets well-being through regular feeding, exercise, grooming, and administering medication as needed
- Maintain clean and safe environments, following specific care instructions and dietary needs for each animal
- Communicate with pet owners through updates and photos, building trust and long-term client relationships
Receptionist
Great Clips
04.2023 - 02.2024
- Greeted clients warmly and managed front desk operations, ensuring a welcoming and professional salon environment
- Handled multi-line phone systems, client inquires, and walk-ins with efficiency and exceptional customer service
- Supported salon staff with administrative tasks and ensured cleanliness and organization of the salon
Kennel Technician
Hickory Veterinary Hospital
02.2022 - 04.2023
- Provided daily care for dogs, cats, and other animals, including feeding, cleaning kennels, exercising, and monitoring health and behavior
- Maintained a clean, safe, and sanitary environment by following strict cleaning and disinfecting protocols
- Assisted with bathing, grooming, and administering medications, and reporting any signs of illness or distress to supervisors
Education
High school diploma or GED -
North Harford High School
05.2023
Veterinary Technician Certificate - Veterinary Science
Penn Foster Career School
Scranton, PA01-2026
Skills
- Dog Handling
- Animal Care (6 years)
- Pet Grooming
- Computer Skills
- Customer Service
Certification
- Pet first aid & CPR - Present
- Pet Grooming - Present
Timeline
Bank Teller
PNC Financial Services Group
02.2024 - Current
Receptionist
Great Clips
04.2023 - 02.2024
Kennel Technician
Hickory Veterinary Hospital
02.2022 - 04.2023
Animal Care
Self Employment
06.2019 - Current
High school diploma or GED -
North Harford High School
Veterinary Technician Certificate - Veterinary Science
Penn Foster Career School
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