Kaitlyn Ozment

• Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
• Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
• Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
• Trained new staff on optical procedures, customer service standards, and equipment usage.

Obtained vital signs

Completed patient assessments

Administered medication

Inserting IV

Accurately documented vital signs, assessments, medication administration, and interventions