Hi, I’m
Kaitlyn Kipp
Lexington PK,MD
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Proven leader with a background at the United States Navy, adept in high-stress aviation mechanics and dispatch coordination. Skilled in maintaining meticulous safety standards and efficient team management. Expertise in communication and critical thinking ensures top-tier organizational performance.
Overview
8
years of professional experience
Work History
United States Navy, USNSan Diego, CA
Assistant Duty Officer/Aviation Structural Mechanic
06.2016 - 06.2020
Job overview
- Assistant Duty Officer: Answered and directed phone calls for 279 sailors
- Dispatched vehicles for personal and professional tasking
- Assigned junior sailors to watches.
- Aviation Structural Mechanic: Certified in maintaining and inspecting fixed wing and rotary wing aircraft.
- Certified Plane Captain Inspector/Final Inspector and Quality Assurance Inspector in high-stress and uncomfortable environments.
- Managed onboarding process for new staff members, providing guidance on company policies and procedures.
- Conducted regular inspections of facilities to ensure safety standards were being met.
- Maintained up-to-date database of employee information including contact details, certifications, qualifications.
- Utilized problem solving techniques when faced with complex issues or difficult situations.
Red White and BluePittsburgh, PA
Dispatcher
01.2012 - 01.2016
Job overview
- Coordinated truck dispatch operations for retail store.
- Scheduled pickup times for drivers and communicated with clients.
- Managed approximately 30 incoming and outgoing calls per hour regarding pickups, scheduling, and store information.
- Provided on-call assistance for drivers.
- Excelled in multitasking to manage high call volume with professionalism and efficiency.
- Efficiently handled all incoming calls from customers inquiring about services or shipment status.
- Demonstrated strong problem-solving skills in resolving customer inquiries and complaints.
- Relayed work orders, messages, or information to or from drivers by telephone.
Education
Carlow UniversityPittsburgh, PA
from Health Sciences
2015
Baldwin High SchoolPittsburgh, PA
High School Diploma
06.2014
Skills
- Excellent communication skills gained through military and dispatch experience
- Strong organizational skills with ability to prioritize tasks effectively
- Proficient in managing high-stress situations and working in uncomfortable environments
- Detail-oriented and skilled in problem-solving
- Adaptable and able to work effectively both independently and as a team
- Maintaining confidentiality
- Team Leadership
- Critical Thinking
References
Available upon request.
Availability
See my work availability
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Available
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Timeline
Assistant Duty Officer/Aviation Structural Mechanic
United States Navy, USN
06.2016 - 06.2020
Dispatcher
Red White and Blue
01.2012 - 01.2016
Carlow University
from Health Sciences
Baldwin High School
High School Diploma