Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Kaitlyn Padlan

Summerville,SC

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Tech Specialist

Booz Allen
North Charleston, SC
04.2024 - Current
  • Performed quality assurance testing on newly developed software applications.
  • Reviewed documents for accuracy prior to submission or publication.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Analyzed key performance indicators to identify effective strategies.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Integral to the SCO research and development team, specializing in VMware and Hypervisor environments to support system demonstrations and project execution. Proficiently exported and imported Virtual Machines and Templates, ensuring seamless deployment and operational readiness. Upgraded ESXi versions on PACSTAR host and loaded ESXi v8 on PACSTAR kits to enhance system capabilities.
  • Exported mission-essential virtual machines for SCO projects and assisted in building and testing 4 C2-HUB kits, contributing to their operational effectiveness. Received comprehensive training on Active Directory Integration for various versions of RHEL, successfully integrating two RHEL 8 Virtual Machines with Windows Active Directory to support the engineering and testing of C2-HUB kits.
  • Enhanced technical skills through training on cable manufacturing and testing according to IPC Specifications, ensuring reliable connectivity. Set up the Modular Detachable Kit's Antenna Tower multiple times, demonstrating adaptability and proficiency in field operations. Manufactured and tested a total of 15 cables to support system configurations and deployments.
  • Developed a strong understanding of subnetting various networking ranges by hand, enhancing network management capabilities. Actively studying CompTIA A+ and CompTIA Security+ materials to further deepen IT knowledge and expertise.
  • Played a key role in performing operational tests on C2-HUB kits, ensuring their readiness and functionality. Demonstrated commitment to continuous learning and improvement by engaging in multiple training sessions and applying acquired knowledge to practical tasks.
  • Contributed to the success of SCO demonstrations and projects by providing technical support, and ensuring systems are updated and functional. Continually enhanced skills and knowledge, aligning with the project's evolving needs and priorities.

Bartender

Buffalo Wild Wings
Summerville, SC
09.2014 - 05.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Processed payments accurately and efficiently with POS system.
  • Developed good working relationships with fellow employees through effective communication.
  • Resolved customer complaints in a professional manner.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Education

High School Diploma -

Stratford High School
Goose Creek, SC
06-2012

Some College (No Degree) - Crafts

Trident Technical College
Charleston, SC

Skills

  • Quality Assurance
  • Customer Relations
  • Maintenance and repair
  • Emergency Response
  • Resource Allocation
  • Supply Management
  • System installations
  • Relationship Building
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Time management abilities
  • Interpersonal Communication
  • Adaptability
  • Active Listening
  • Multitasking

Certification

Actively studying and will be taking the CompTIA Security + exam.

Completed CompTIA Security+ bootcamp.

References

References available upon request.

Timeline

IT Tech Specialist

Booz Allen
04.2024 - Current

Bartender

Buffalo Wild Wings
09.2014 - 05.2024

High School Diploma -

Stratford High School

Some College (No Degree) - Crafts

Trident Technical College
Kaitlyn Padlan