Kaitlyn Pale
Warwick,RI
Summary
Proven manager at Cut Price Pools with a track record of enhancing team performance and customer satisfaction. Expert in customer engagement and health code compliance, demonstrating significant improvements in operational efficiency. Skilled in time management and interactive communication, adept at driving results and exceeding employer expectations.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Cut Price Pools
05.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crew Member
Tropical Smoothie Cafe
02.2024 - Current
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
Cashier
CVS
11.2022 - 09.2023
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Toll Gate High School
Warwick, RI06.2024
Skills
- Customer Engagement
- Order Management
- Health Code Compliance
- Valid Driver's License
- Time Management
- Telephone Etiquette
- Cash Handling
- Visual Communication
- Interactive communication skills
Accomplishments
Led my soccer team to a championship two years in a row as a captain
Led my lacrosse team to playoffs as a captain
High Honor Roll in High School for all four years
Received the 'All City' High School Girls Soccer Award for excellence on and off the field
Certification
- Health Certified, Tropical Smoothie Cafe - February, 2024
Timeline
Crew Member
Tropical Smoothie Cafe
02.2024 - Current
Cashier
CVS
11.2022 - 09.2023
Manager
Cut Price Pools
05.2020 - Current
High School Diploma -
Toll Gate High School
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