Kaitlyn Pale
Providence
Summary
Dynamic professional with experience as a Game Day Assistant at Providence College, excelling in event management and team collaboration. Proven ability to enhance customer satisfaction and maintain a welcoming environment. Strong communication skills and adept at equipment setup, ensuring seamless operations and memorable experiences for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Game Day Assistant
Providence College
09.2024 - Current
- Locker room attendant for March Madness during the 2025 event.
- Have worked for multiple D1 sports teams such as lacrosse, soccer, field hockey, and basketball
- Contributed to team success by maintaining a clean and welcoming stadium environment for guests.
- Provided accurate directions and information to guests, promoting a positive visitor experience at the venue.
- Assisted in the setup and breakdown of event spaces, contributing to a seamless game day experience for fans.
Crew Member
Tropical Smoothie
02.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Manager
Cut Price Pools
04.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Made sales on the sales floor
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Make and receive phone calls to help customers
- Controlled costs to keep business operating within budget and increase profits.
Cashier
CVS
10.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Finance
Providence College
Providence, RI05-2028
High School Diploma -
Toll Gate High School
Warwick, RI06-2024
Skills
- Team management
- Sales experience
- Event management
- Equipment setup
- Great communication skills
Accomplishments
- Varsity soccer and lacrosse captain senior year of high school
- Won a soccer state championship (2022)
- Led my soccer team to a state championship (2023)
- All-State Division 2 Lacrosse Team Player
Certification
- Microsoft Excel Certified
Timeline
Game Day Assistant
Providence College
09.2024 - Current
Crew Member
Tropical Smoothie
02.2024 - Current
Cashier
CVS
10.2022 - 10.2023
Manager
Cut Price Pools
04.2020 - Current
Bachelor of Science - Finance
Providence College
High School Diploma -
Toll Gate High School
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