Kaitlyn Perrodin

Managed a successful online business with a focus on digital media delivery, technical platform integration, and audience engagement. Oversaw full-stack business operations including content production, performance analytics, and system configuration to optimize user experience and platform revenue.

• Developed strong skills in troubleshooting, self-teaching, and technology adaptation under tight deadlines
• Managed brand presence and UI customization across multiple online platforms
• Configured and optimized live streaming tools (e.g., OBS Studio) to deliver high-quality, low-latency video content across multiple platforms
• Gained hands-on experience with various video editing software, learning core concepts of post-production, editing workflows, and media optimization
• Customized and tweaked HTML templates to improve website layout, usability, and brand consistency for an independent online business
• Designed and implemented user-friendly interfaces to enhance customer interaction and streamline the digital experience
• Leveraged data analytics to track user engagement and inform platform improvements
• Provided exceptional customer service by promptly resolving client issues and maintaining positive relationships, fostering long-term user loyalty and repeat engagement