Kaitlyn Perry
Barnesville,GA
Summary
Hardworking and dedicated receptionist with over 4 years of customer service and managing experience. Proficient and effective in creating schedules, making appointments, selling products, and providing clients with optimal customer service. Consistently commended for managing front desk settings with poise and grace, in addition to managing a variety of administrative duties. Eager to join a team of professionals and assist them in thriving with my characteristic passion and commitment.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Roses, Variety Wholesalers
Barnesville, GA
03.2023 - Current
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed thorough opening, closing, shift change functions, and daily paperwork to maintain operational standards each day.
- Maintained inventory by checking merchandise to determine levels.
- Coordinated with vendors to secure product availability at competitive prices.
Picker
Luxottica
McDonough, GA
11.2021 - 10.2022
- Sorted and packaged products to prepare for processing or shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Confirmed items picked for for orders by keying in codes on a scanner.
- Attached appropriate labels and scanned barcodes for tracking.
- Kept products separated, organized and in good rotation to meet customer order specifications.
Office Assistant
GemSeal Pavement Products
Atlanta, GA
03.2021 - 11.2021
- Collected and entered payment data into system, issued receipts and updated accounts to reflect new balances.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Answered telephones, directed calls and took messages.
- Organized files, monitored calendars and faxed reports.
- Greeted visitors or callers to handle questions, place payments and establish load limits.
Store Manager
GNC Live Well
McDonough, GA
07.2019 - 08.2020
- Opening, closing and operating retail facility. Including cash handling, inventory count, and bank deposits.
- Responsible for ordering merchandise and supplies to maintain appropriate inventory levels.
- Ensure store advertising/promotions to drive sales, and exceeding personal sales goals while also helping sales associates realize their sales potential.
- Responsible for accepting and verifying the delivery of all merchandise to the store.
- Completing transfers, returns, payroll, recalls, known-loss, shrink counts, planograms, recap reports, and on-board training.
- Managed staff, prepared work schedules and assigned specific duties.
- Provide customer service by greeting and assisting customers, and responding to customer inquires and complaints.
- Helping customers find healthy solutions as well as making recommendations based on overall product knowledge and understanding their needs.
Sales Associate
GNC Live Well
Griffin, GA
04.2019 - 07.2019
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Opening/closing, product cleaning and planograms.
- Boost product knowledge by learning the products ingredients, advantages and benefits.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Griffin High School
Griffin, GA05.2018
Skills
- Attention to Detail
- Dependable and Responsible
- Verbal and Written Communication
- Time Management
- Team Leadership
- Documentation and Reporting
- Multitasking and Work Planning
- Calm and Professional Under Pressure
- Customer Service
- Excel Spreadsheets
- Reliable and Punctual
- Organizing and Categorizing
- Self-Motivated
- Flexible and Adaptable
- Problem-Solving
Timeline
Assistant Store Manager
Roses, Variety Wholesalers
03.2023 - Current
Picker
Luxottica
11.2021 - 10.2022
Office Assistant
GemSeal Pavement Products
03.2021 - 11.2021
Store Manager
GNC Live Well
07.2019 - 08.2020
Sales Associate
GNC Live Well
04.2019 - 07.2019
High School Diploma -
Griffin High School
Similar Profiles
Erica MoodyErica Moody
Assistant Manager, Customer Service at Roses, Variety WholesalersAssistant Manager, Customer Service at Roses, Variety Wholesalers
DAVID S. BOWSERDAVID S. BOWSER
Regional Vice President at Variety Wholesalers / Roses StoresRegional Vice President at Variety Wholesalers / Roses Stores
Jaylen GreenJaylen Green
Customer Service Associate at Roses, Variety WholesalersCustomer Service Associate at Roses, Variety Wholesalers
Nikole AugeNikole Auge
Store Associate at Roses, Variety WholesalersStore Associate at Roses, Variety Wholesalers
Amanda ThomasAmanda Thomas
Emergency Department Registered Nurse at Monroe County HospitalEmergency Department Registered Nurse at Monroe County Hospital