Kaitlyn P Marnalse
Wallingford,CT
Summary
Goal-oriented professional with expertise in driving success through effective skill application. Adept at working in fast-paced settings that challenge capabilities and encourage advancement. Focused on contributing to company achievements while pursuing professional development opportunities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Waitress and Banquet Server
Terrace on the Green
Wallingford, CT
06.2025 - Current
- Provide customers with quality service when taking their orders and serving them in a timely manner. Ensure each customer has a pleasant experience.
- Bartender
Production Assistant/Supervisor
Gaylord Hospital
Wallingford, CT
01.2011 - Current
- Delivered patient meals by assembling food trays and completing timely deliveries.
- Performed cashier responsibilities to enhance customer service experience.
- Implemented cleaning procedures in alignment with sanitary guidelines.
- Applied ServSafe knowledge to ensure compliance with health regulations.
- Supervise staff during operating hours
- Handle patient request and complaints
Operations Manager
HHS
Cheshire, CT
10.2023 - 06.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Scheduling
Education
Diploma - undefined
Mark T. Sheehan
06.2005
Skills
- Ambition and drive
- Passion for technology
- Computer proficiency
- Microsoft Office Suite
- Organizational skills
- Effective communication
- Team collaboration
Certification
ServSafe
Timeline
Waitress and Banquet Server
Terrace on the Green
06.2025 - Current
Operations Manager
HHS
10.2023 - 06.2025
Production Assistant/Supervisor
Gaylord Hospital
01.2011 - Current
Diploma - undefined
Mark T. Sheehan