Kaitlyn Puente-Chadwell
Sacramento,CA
Summary
Versatile Operations Administrator successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated, and hardworking leader with a history of streamlining operations and increasing results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operation Administrator
Global Metalizing
06.2023
- Coordinate and manage various operational projects and initiatives
- Ensure that project schedules are maintained and deadlines are met
- Prepare and maintain accurate documentation, including reports, budgets, and presentations
- Assist with the development and implementation of operational policies and procedures
- Collaborate with other teams and departments to streamline processes and enhance efficiency
- Manage and maintain databases and filing systems
- Support the operations team with any other administrative tasks as required.
Aviation Ordnanceman
US Navy
02.2016 - 06.2023
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries
- Supervised explosives loading operations, adhering to safety protocols and procedures
- Maintained operations for aviation ordnance shops, armories and storage facilities
- Prepared, reviewed, maintained and inspected compliance with directives and reports
- Delivered mentorship to personnel, aligning performance and encouraging career development.
Bank Representative
PenFed Credit Union
03.2015 - 01.2016
- Evaluated client financial positions and identified most appropriate banking products
- Provided advice on different bank products and financial options
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services
- Generated reports and analysis of customer data to identify trends and potential business opportunities.
Education
Bachelors in Business Administration -
San Jose State University
Skills
- Critical Thinking
- Team building
- Policies and procedures
- Verbal and written communication
- Business administration
- Quality Assurance
Certification
- 09/01/2023, Intuit QuickBooks Certificate
- 02/01/2022, Computer Operator- Certificate
- 10/01/2021, Career Development- Certificate
- 10/01/2021, Personnel Records and Management- Certificate
- 09/01/2016, Stores Management- Certificate
Timeline
Operation Administrator
Global Metalizing
06.2023
Aviation Ordnanceman
US Navy
02.2016 - 06.2023
Bank Representative
PenFed Credit Union
03.2015 - 01.2016
Bachelors in Business Administration -
San Jose State University
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