Kaitlyn Ragon
PSC 1005 BOX 5425, FPO,AA
Summary
Detail-oriented and customer service-focused professional with a strong track record in team building and goal setting. Excellent communication skills and thrives in high-pressure environments. Fast learner with well-organized record keeping abilities and proficiency in maintaining reports and military-style documents. Proficient in CYMS computer systems and experienced in managing office equipment. Skilled in cash handling and clerical office work. Seeking employment to effectively utilize skills and pursue personal growth opportunities.
Overview
7
7
years of professional experience
Work History
CYP Operations Clerk
Department Of The Navy
02.2023 - Current
- Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).
- Ensures child registration and enrollment paperwork is complete and current.
- Maintains office files and records, Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel.
- Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.
- Maintains computerized database.
- Familiar with Militarychildcare.com, performs assigned resource and referral duties and maintains the accuracy of wait lists, offers care, organize orientations, complete care request when child starts.
- Reviews child registration and enrollment paperwork to ensure that family submissions are current and complete.
- Verifies documents related to eligibility, Sponsor and spouse employment and family income for the purpose of determining Military child care fees.
- Run billing every Military Pay Day, successfully applies any discounts (Vacation) and or (withdrawal).
- Takes payments, and verify fees to ensure patrons are getting charged the correct amount, efficient in solving any issues that may arise with billing, and or, taking payments.
- Takes telephone calls and responds to inquiries, Notifies supervisor of any discrepancies and informs supervisor of any issues that cannot be resolved.
- Successfully trained new Operations Clerks, in enrollment and record keeping, maintaining waitlists, executing parent orientations, creating Fee Agreements, CYMS, running our childcare billing every MPD, As well as providing front desk coverage, and knowledge of general computer systems.
- Recalculates Military childcare fees every fiscal year when Region puts out new fee letter, confidently meets fee calculation deadline, has Director/ supervisor verify fees and sign off on them.
- Gives updated fees to families, explains/ breakdown on how fees are calculated.
- Scans/ uploads updated fees into each household on CYMS.
- Gathers daily, weekly, and monthly reports in compliance with reporting policies and procedures and submits in a timely manner.
Patient Transporter
Holy Cross Health Hospital
02.2022 - 09.2022
- Transported patients effectively via wheelchair, bed, or stretcher.
- Handled medical equipment safely including multiple IV poles, pumps, oxygen tanks, chest tubes, and catheters.
- Maintained professional and positive environment with coworkers and patients.
- Follow all safety precautions and protocols inside of the department.
- Followed established standards regarding the transport of isolation patients, performed first aid and CPR during emergency.
EMT
American Medical Response (AMR)
05.2021 - 02.2022
- Worked as a lead EMT (Emergency medical technician).
- Maintained the ambulance in a clean condition and working order by performing daily truck checks.
- Assisted coworkers with preparation of medical equipment, thoroughly checked to make sure everything is up to date, and prepared for the next call.
- Performed inter-facility patient transfers as informed, while ensuring patient safety at all times.
- Collected pertinent information from the patients, family, and healthcare workers, as well as medical records.
- Initiated plans of care based on patient assessments.
- Operated and maintained emergency vehicles in a safe, efficient manner while also obeying all traffic laws.
- Completed all tasks in a timely manner.
Cashier
Publix Super Market
09.2017 - 03.2021
- Meet and Greet customers.
- Keep store organized and tidy.
- Assist customers in a professional and courteous manner.
- Operated the cash register, accurately conducted many transactions involving cash, checks, and credit cards.
- And verified money counts in cash drawers at the end of every shift.
- Trained new employees by following proper procedures, while implementing quality customer service at all times.
Education
Emergency Medical Services -
Broward College
Davie, Florida07.2020
High School Diploma -
JP Taravella High School
Coral springs, Florida06.2019
Skills
- Excellent oral and written communication skills
- Organized
- Diligent
- Tenacious
- General knowledge of administrative office support functions
- Detail orientated
- Client relations
- Fast learner
- Practices well record keeping in a timely manner
- Ability to maintain reports & Military style documents
- CYMS computer systems
- Proficient in cash handling
- Microsoft office
- Clerical office work
- Computer proficiency
Qualificationsachievements
- CPR/ First Aid Certified, American Red Cross
- EMT Certificate
- CYP Operations Clerk experience
- Knowledge of CYP programs and (CYMS)
Timeline
CYP Operations Clerk
Department Of The Navy
02.2023 - Current
Patient Transporter
Holy Cross Health Hospital
02.2022 - 09.2022
EMT
American Medical Response (AMR)
05.2021 - 02.2022
Cashier
Publix Super Market
09.2017 - 03.2021
Emergency Medical Services -
Broward College
High School Diploma -
JP Taravella High School
Similar Profiles
CHRISTOPHER TRIPPCHRISTOPHER TRIPP
Federal Police Instructor at Department Of The NavyFederal Police Instructor at Department Of The Navy
Colleen M LofgrenColleen M Lofgren
Social Services Representative at Department of the NavySocial Services Representative at Department of the Navy
Lucas J. LamLucas J. Lam
Management and Program Analyst at Department of the NavyManagement and Program Analyst at Department of the Navy