Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Reardon

Atkinson,NH

Summary

Personable Medical Assistant bringing 8 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Complete understanding of HIPAA and confidentiality. Data entry accuracy and record keeping.

Maintaining professional relationships with clients and coworkers.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Allcare Medical
Salem, NH
01.2020 - Current
  • Managed front office operations, including scheduling patient appointments and managing patient records.
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Performed administrative duties such as filing, billing and coding of insurance claims.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Maintained accurate records of test results, diagnoses and treatments given to each patient.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
  • Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Provided guidance and support for new employees during their orientation period.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
  • Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
  • Supervised, trained and coached team of medical assistants.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Scheduled appointments for patients via phone and in person.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Explained treatment procedures and physicians' instructions.
  • Handled general office duties to support administrative staff during peak hours.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Assisted back office patient processes to reduce office wait times.
  • Supported administrative staff by processing payments.
  • Administered medications under physician's supervision.
  • Processed orders for medical supplies and lab equipment.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Contacted medical facilities to schedule patients for admission.

Shipping and Receiving Manager

Metaltronics
Georgetown , MA
05.2014 - 09.2024
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.
  • Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to company policies.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
  • Utilized warehouse management systems software for tracking products from receipt through shipment.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
  • Assisted in developing strategies for maintaining appropriate safety stock levels based on historical usage data.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
  • Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
  • Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
  • Monitored inventories on computer to generate accurate reports.
  • Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Trained and developed staff on proper receiving, processing and stocking procedures.
  • Retained optimal inventory levels to prevent disruptions in business operations.
  • Examined levels of supplies and material to determine shortages.
  • Organized and cleaned backroom and equipment to improve operations.
  • Followed operational guidelines to properly unload and stock merchandise.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented and planned warehouse safety and security programs and activities.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Coordinated with vendors on shipping schedules and backorders.
  • Operated computers to access information related to shipping activities.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Organized materials into appropriate storage areas based on product type or size.
  • Processed returns efficiently according to company policies and procedures.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Obtained required documentation to process shipments and support movement.
  • Organized deliveries by sorting and stocking receivables
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Monitored merchandise received and shipped from facility in computer system.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Prepared documentation to track and report on damaged or missing items.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Weighed mail to determine correct postage.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
  • Monitored machines for malfunctions or errors during operations.
  • Performed daily maintenance of machines to ensure smooth running.
  • Loaded materials into production machinery according to instructions.
  • Inspected parts for defects using precision measuring instruments.
  • Ensured safety regulations were followed at all times while operating machinery.
  • Performed necessary quality checks on finished products before shipment.
  • Set up and operated production machinery in accordance with prescribed procedures and guidelines.
  • Calibrated machine settings to ensure precise operation and tolerances were met.
  • Maintained accurate records of production data including quantity, type, and time frames of completed jobs.
  • Organized workstations to maximize efficiency during assembly process.
  • Trained new staff members in the use of production machinery and safety protocols.
  • Followed established manufacturing processes to assemble components correctly.
  • Cleaned working areas regularly to maintain a safe environment.
  • Provided assistance in troubleshooting any issues that arose during assembly processes.
  • Restocked supplies such as screws, nuts, bolts when needed.
  • Collaborated with colleagues to improve existing assembly processes.
  • Set up and operated drill presses to drill and tap holes into parts for assembly.
  • Operated drill presses, milling machines, rivet and hardware presses safely and correctly.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Verified production orders prior to starting set-up.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Placed finished products on skids and wrapped and transported to warehouse with forklift.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Positioned or aligned components for assembly, manually or using hoists.
  • Read and interpreted assembly blueprints or specifications manuals to plan assembly or building operations.
  • Laid out and drilled, tapped or cut parts for assembly.
  • Inspected assemblies for defects during various stages of production.
  • Inspected and tested completed products to verify function, machine capabilities or conformance to customer specifications.
  • Removed rough spots and smooth surfaces to fit, trim or clean parts.

Certified Medical Assistant

Newburyport Family Practice
Newburyport , MA
08.2017 - 11.2019
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Incorporated outside records into charts and EHR.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Handled general office duties to support administrative staff during peak hours.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Supported administrative staff by processing payments.
  • Contacted medical facilities to schedule patients for admission.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Sent and distributed mail and parcels.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Front Desk Receptionist

Metaltronics
Georgetown, MA
05.2014 - 09.2017
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Investigated and analyzed client complaints to identify and resolve issues.

Education

Medical Assisting

Lare Institute
Andover, MA
07-2017

High School Diploma -

Timberlane Regional High School
Plaistow, NH
05-2012

Skills

  • Clinical Leadership
  • Team building and supervision
  • Critical thinking abilities
  • Medical terminology proficiency
  • Conflict resolution techniques
  • Inventory and supply management
  • Patient education and counseling
  • HIPAA Compliance
  • Staff Oversight
  • Performance Improvement
  • Infection control procedures
  • Treatment monitoring
  • Electronic Health Records Management
  • Patient Care Coordination
  • Vital signs monitoring
  • Inventory Management
  • Patient Scheduling
  • Data Entry
  • Phlebotomy
  • Medical Terminology
  • Patient Flow Management
  • Medical Billing
  • Payment Collection
  • Procedure Assistance
  • Patient-focused care
  • Vital Sign Monitoring
  • Medical Records Management
  • Clinical Documentation
  • Professional Bedside Manner
  • Analytical decision-making skills
  • Understanding of medical laws
  • First Aid
  • Patient Management
  • Stocking supplies
  • Advanced anatomy knowledge
  • Electrocardiography (EKG)
  • Immunization Administration
  • Able to lift 50 pounds
  • Equipment Sterilization
  • Human anatomy and physiology
  • Specimens collection and processing
  • Lab equipment setup
  • Certified in Basic Life Support (BLS)
  • CPR
  • Direct Patient Care
  • Calm and level-headed under duress
  • General housekeeping ability
  • Complex Problem-Solving
  • Valid NH driver's license
  • Appointment Setting
  • Medical Procedures
  • Sterilization techniques
  • Insurance Claims
  • Customer Relationship Management (CRM)
  • Team management and supervision
  • Insurance Verification
  • Documentation expert
  • Reliable transportation
  • Expense Reporting
  • Invoice Processing
  • Memo preparation
  • Workflow Optimization
  • Document Control
  • Filing
  • Calendar Management
  • Mail handling
  • Scheduling
  • Appointment Scheduling
  • Quality Assurance
  • Bookkeeping
  • Digital Archiving
  • Information Security
  • Report Writing
  • Reception oversight
  • Clerical Support
  • Office Administration
  • Credit and collections
  • Document Management
  • File Organization
  • Customer Relations
  • Data retrieval systems
  • Resourceful
  • Documentation and Recordkeeping
  • Verbal Communication
  • Staff Management
  • Scheduling and calendar management
  • Microsoft Word
  • Office Equipment Maintenance
  • Professional Communication
  • Prioritization
  • Contract negotiation expertise
  • Time Management
  • Critical Thinking
  • Recordkeeping
  • Spreadsheet development
  • Relationship Building
  • Understands grammar
  • Correspondence Writing
  • Professional and mature
  • Internet Research
  • Calendaring
  • Data entry documentation
  • Mail distribution
  • Inventory Systems
  • Inventory supplies
  • Strong Problem Solver
  • Multi-Task Management
  • Multi-Line Telephone Systems
  • Strategic Planning
  • Meticulous attention to detail
  • Highly organized
  • Deadline-oriented
  • Administrative Support
  • Cash Handling
  • Appointment confirmation
  • Inventory Control
  • Departmental support
  • Call Routing
  • Correspondence typing
  • Mail Sorting
  • Office Organization
  • Customer Service
  • Oral and writing communication
  • Office supplies ordering
  • Administrative Skills
  • Listening Skills
  • Scheduling appointments
  • Word Processing
  • Office Management
  • Work Prioritization
  • Effective Planning
  • Problem-solving skills
  • Package and mail receipt
  • Telephone Etiquette
  • Typing
  • Fast typing
  • Typing Skills
  • 50 WPM Typing Speed
  • Accurate message transcription
  • Records Management
  • Call handling
  • Emergency Response
  • Strong interpersonal skills
  • Social Perceptiveness
  • Administrative tasks
  • Front Desk Operations
  • Greeting customers
  • Telephone reception
  • Schedule Coordination
  • Client Service
  • Excellent Phone Demeanor
  • Call transfers
  • Computer Skills

Certification

  • [Area of certification] Training - [Year]
  • First Aid/CPR
  • CPR and AED Certified
  • Phlebotomy Technician (PT)
  • Certified Clinical Medical Assistant (CCMA)

Timeline

Lead Medical Assistant

Allcare Medical
01.2020 - Current

Certified Medical Assistant

Newburyport Family Practice
08.2017 - 11.2019

Shipping and Receiving Manager

Metaltronics
05.2014 - 09.2024

Front Desk Receptionist

Metaltronics
05.2014 - 09.2017

Medical Assisting

Lare Institute

High School Diploma -

Timberlane Regional High School

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Kaitlyn Reardon