Kaitlyn Ritchie
Bradenton,FL
Summary
People-oriented team player effective in successfully executing new initiatives. Committed to creating a workplace culture that is consistent with the organization's mission and values. Looking for a new role where hard work and dedication will be highly valued.
Patient-focused EMT able to remain calm under pressure. BLS, CPR and NREMT certified.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Staffing Specialist
People Ready
01.2022 - Current
- Developed and facilitated new-hire orientations.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Monitored customer collections/invoices and communicated with the customers accordingly
- Managed payroll daily for 50+ employees and ensured payout practices were done to compliance standards
Shift Manager
Pizza Hut
02.2017 - 04.2024
- Cross-trained in every store role to maximize operational knowledge.
- Helped employees operate productively and stay on task to meet business and customer needs.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Positioned skilled staff in key areas throughout shift to ensure optimal productivity of the overall department.
- Documented receipts, employee hours and inventory movements.
- Trained and supervised 10 staff members.
- Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
EMT
AMR
02.2019 - 06.2019
- Demonstrated dedication to providing quality care through continued training and education.
- Evaluated patients’ medical status and monitored vital signs to provide appropriate care.
- Operated emergency vehicles with a focus on safety and efficiency while in transit.
- Developed a strong rapport with other medical professionals, including local hospital staff, to foster quality and efficient patient care.
- Provided direct patient care, including stabilizing patients and determining the next course of action based on need.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Monitored patients from scene to hospital transfer and performed necessary in-transit care.
- Maintained supplies and materials on fire and rescue vehicles.
- Cooperatively and supportively interacted with coworkers and supervisors.
Cashier/Customer Service Representative
Sears
10.2016 - 12.2016
- Kept areas such as restrooms and service equipment clean and neat.
- Removed trash regularly to maintain strong hygiene standards.
- Maintained financial controls by keeping drawers accurate, obtaining change from supervisors, checking for counterfeits and keeping large bills out of sight.
- Monitored store premises for security concerns and notified supervisor or authorities of major issues.
- Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations.
- Applied positive upselling and customer service skills to help customers locate merchandise and engage with different product options.
Education
Emergency Medical Technician Certificate - EMT
Manatee Technical College
Bradenton, FL2018
Associate of Science - Basic
State College of Florida, Manatee-Sarasota
Bradenton, FL2017
High School Diploma -
Manatee High School
Bradenton, FL2017
Skills
- Cultural sensitivity
- Basic math
- Calm under pressure
- Training and mentoring
- Inventory management
- Team development
- Issue and conflict resolution
- Customer rapport
- Effective team player
- Cost control
Certification
- CPR/BLS
- Emergency Medical Responder
- National Registry of Emergency Medical Technicians
- Florida State Emergency Medical Technician
Languages
English
Native or Bilingual
Timeline
Staffing Specialist
People Ready
01.2022 - Current
EMT
AMR
02.2019 - 06.2019
Shift Manager
Pizza Hut
02.2017 - 04.2024
Cashier/Customer Service Representative
Sears
10.2016 - 12.2016
Emergency Medical Technician Certificate - EMT
Manatee Technical College
Associate of Science - Basic
State College of Florida, Manatee-Sarasota
High School Diploma -
Manatee High School
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