Kaitlyn Roberts
Elevate Dance Experience
Naperville,IL
4
years of professional experience
Detail-oriented marketing professional skilled in relationship building and collaborative teamwork. Successfully managed logistics and executed marketing strategies that improved client satisfaction and engagement. Eager to leverage expertise in social media and content creation for impactful marketing initiatives.
Work History
Marketing Assistant
11 Months- Managed email marketing campaigns using CRM software to promote dance programs.
- Assisted in developing social media content to enhance audience engagement.
- Conducted market research to identify trends and inform promotional strategies.
- Supported event planning by coordinating logistics and communication with vendors.
- Updated spreadsheets with statistical, financial and non-financial information.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Logistic Associate Executive
1 Year- Coordinated logistics operations to streamline transportation processes and reduce delays.
- Analyzed shipment data to identify trends and improve service delivery efficiency.
- Collaborated with cross-functional teams to enhance operational workflows and communication.
- Managed client relationships to ensure high satisfaction and retention rates.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Interviewed, recruited and trained new onboarding candidates.
Server
1 Year 10 Months- Provided exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Managed multiple tables efficiently, ensuring timely delivery of food and beverages.
- Collaborated with team members to ensure seamless dining experiences for guests.
- Trained new staff on menu items, service standards, and operational procedures.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
Education
Bachelor of Science - Marketing
Skills
Social media marketing
Content creation
Social media platforms
Social media tools
Marketing strategies
Customer engagement
Organizational skills
Time management
Digital content production
Market analysis
Video editing
Sales expertise
Timeline
Marketing Assistant
Elevate Dance Experience
09.2025 - CurrentRead More
Logistic Associate Executive
Total Quality Logistics Inc.
08.2024 - 08.2025Read More
Server
Olive Garden
07.2022 - 05.2024Read More
Illinois State University
Bachelor of Science from Marketing
Read More