Kaitlyn Robinson
Hillsboro,MO
Summary
Dynamic IT Technician with extensive experience at Executive Personal Computers, excelling in risk hardware repair, and data erasure. Working well in a fast-paced environment. Great teamwork and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Executive Personal Computers
St. Charles, Missouri
08.2024 - Current
- In my time at Executive Personal Computers (EPC), I have done many different tasks. I have repaired computers, destroyed drives (per the customer's request), erased asset tags, and other forms of sensitive data, just to name a few. I have had the opportunity to learn about the hardware portion of IT and how to ensure that it is secured, erased, or destroyed. I have learned many valuable lessons that continue to further my knowledge in the field.
Carhop
Sonic Drive In
Festus, Missouri
05.2024 - 08.2025
- During my time at Sonic Drive-In, I performed many important duties, from running the drive-thru and ensuring people got the correct meal and the correct change, to preparing ice cream and serving people in the stalls and on the patio the correct meal.
Package Handler
United Postal Service, UPS
Earth City, MO
10.2023 - 05.2024
- I formerly worked at UPS, where I loaded the package cars. My responsibilities ranged from making sure the right package is in the correct truck in the proper place to bouncing to numerous other positions in the warehouse, each with their own responsibility.
IT Technician
Lindenwood University
St. Charles , Missouri
08.2023 - 12.2023
- Unfortunately, my time as an IT tech was cut short due to the school cutting the position. I gained copious amounts of knowledge while working there. My main responsibilities were remoting into faculty computers to download software, helping faculty and staff with any software and certain hardware issues, sending out mass warnings about potential scams within the school database, among many more.
Sales Associate
Six Pence Estate Sales
Saint Louis, Missouri
10.2019 - 01.2020
- Although my time at Six Pence Estate Sales was cut short due to COVID, I was still able to gain much valuable experience and knowledge. My main role was not only to help customers find their item of interest, but also to be a main source of security. If someone was acting suspiciously or slipped something into a pocket, I was to immediately report the issue to my bosses.
Education
Bachelor of Science - Cyber Security
Lindenwood University
Saint Charles, MO05-2025
High School Diploma -
ABeka Academy
Pensacola, FL05-2022
Skills
- Risk assessment
- Network security
- Cash handling
- Team collaboration
- Technical support
- Critical thinking
- Customer service
- Client account management
- Written and oral communication skills
- Excellent communication skills
- Friendly and outgoing
- Superb time management
- Customer engagement
Accomplishments
- I was on Abeka Academy’s honor roll for three years in a row. I completed all honors courses available. I was also on Lindenwood University’s Dean’s list for the fall 2022, fall 2024, and spring 2025 semesters.
Certification
Annual NAID Access Training
Workplace Health and Safety
Proper Handling of Batteries
ISO 14001 and ESTEWARDS
Harassment in the workplace
Refurb Repair Technician
Workplace communications basics
Refurb Research Technician
How to submit a helpdesk ticket
OSHA Forklift safety certification
Certifications in progress
- Network+
- Secuirty+
Affiliations
- Archery
- sportsmanship
- hiking
- gaming
Timeline
IT Technician
Executive Personal Computers
08.2024 - Current
Carhop
Sonic Drive In
05.2024 - 08.2025
Package Handler
United Postal Service, UPS
10.2023 - 05.2024
IT Technician
Lindenwood University
08.2023 - 12.2023
Sales Associate
Six Pence Estate Sales
10.2019 - 01.2020
Bachelor of Science - Cyber Security
Lindenwood University
High School Diploma -
ABeka Academy
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