Kaitlyn Robles
Reading ,PA
Summary
Dynamic Administrative Assistant with a strong background in customer service and data entry, developed through valuable experience at All American Home Care / Idento-Go. Proficient in office administration and Microsoft Word, resulting in enhanced file organization and increased efficiency. Prioritizes meticulous attention to detail and superior time management skills, leading to notable improvements in client satisfaction and operational workflow.
Overview
2
2
years of professional experience
Work History
Administrative Assistant / Enrollment Agent
All American Home Care / Idento-Go
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Dietary Aide
Good Shepherd Rehabilitation Hospital
12.2022 - 05.2023
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Education
Associate Degree - Speech Pathology / Special Education
Northampton Community College
Bethlehem, PAHigh School Diploma -
Louis E Dieruff High School
Allentown, PA2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
Timeline
Administrative Assistant / Enrollment Agent
All American Home Care / Idento-Go
05.2024 - Current
Dietary Aide
Good Shepherd Rehabilitation Hospital
12.2022 - 05.2023
Associate Degree - Speech Pathology / Special Education
Northampton Community College
High School Diploma -
Louis E Dieruff High School
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