Kaitlyn Romero

• Serve as first point of contact for patients receiving therapeutic services in a clinical setting.
• Schedule appointments, manage patient intake, and maintain confidential medical records in compliance with HIPAA regulations.
• Assist patients with mobility challenges following treatment sessions to ensure safety and comfort.
• Support billing operations by entering insurance codes and maintaining accurate documentation.
• Maintain a clean and safe treatment environment by sanitizing equipment and patient areas between sessions.

• Provide high-quality customer service while accurately handling transactions with a positive attitude.
• Maintain an organized sales floor by restocking displays.
• Assist customers with sizing, address concerns, and provide feedback as needed.
• Follow direction from the Leader on Duty (LOD) to maintain structure and support increased sales performance.

• Collaborated with instructors to maintain effective classroom management and deliver structured learning experiences.
• Observed and recorded student interactions, focusing on personalized educational approaches.
• Implemented strategies to guide and motivate students with varying learning and behavioral needs, enhancing their educational experience.
• Coordinated efforts with teachers and families, focusing on strategies to boost student development and engagement.
• Implemented strategies to ensure a structured and nurturing learning environment that promotes student well-being.

• Supervised groups of children while maintaining a safe and supportive environment.
• Implemented behavior management strategies to encourage respectful interactions and positive conduct.
• Built strong relationships with families to support student development and well-being.
• Assisted students with academic assignments and provided mentorship.
• Led creative enrichment activities, including pottery and sculpture, to promote self-expression and engagement.

• Conducted outreach to recruit and engage students for youth development programs.
• Assisted families with applications and enrollment requirements.
• Coordinated distribution of program resources across multiple school locations.
• Helped increase program participation by more than 50 students through targeted outreach initiatives.

Magna Cum Laude