Kaitlyn Sandgren
Cohoes,NY
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Kennel Assistant
Central Veterinary Hospital
Albany, NY
07.2023 - Current
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Kept animals clean and free of contaminants to promote optimal health.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered care for animals and reported signs of illness, disease and injury to veterinarians.
- Monitored kennels for toy safety and removed choking hazards.
- Performed grooming activities for boarded and hospitalized animals.
- Managed specific animal diets varying in substance, nutrients and types in consultation with veterinarian.
- Provided post-operative care, collected specimens, cleaned instruments and filled prescriptions to assist veterinarians.
- Cleaned facilities used by staff.
- Manages about 20 cats/dogs/birds/bunnies per day.
Guest Services Support/Counselor
Camp Bow Wow
Albany, NY
04.2021 - 11.2022
- My position as a guest service support at Camp Bow Wow involves communicating with customers with whom their pet is and learning how to use most harnesses, leashes, and collars to bring them to their owners
- I also used generic cleaning supplies such as a mop and bucket, and a broom to clean most of the facility
- On top of completing my positions expectations, I would go beyond that to help out with fellow employees
- I am currently trained as a counselor position to supervise all different sizes of dogs in large groups, which I already have most experience in
- Monitored animals for behavioral problems and signs of health issues
- Kept cages, kennels, play yards, and grooming areas neat and clean
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
- Assisted with development of animal behavior modification plans
- Educated visitors and staff on proper animal care and handling
- Prepared and administered medications and treatments as prescribed by veterinarian
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Trained animals in behavioral compliance or other special routines or commands
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick
- Developed and implemented enrichment plans to keep animals healthy and stimulated
Shaker
Shaker High School
Latham, NY
09.2019 - 01.2022
- Participated in the school's early academic graduating program.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Brought new perspectives to classroom discussions with materials found during independent research.
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Completed rigorous readings as directed to support unit learning goals.
- Took extensive notes to document lessons and further solidify learning objectives.
- Utilized professor office hours to clarify topics needing elaboration.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Searched at library and in scholarly databases to locate necessary information for research projects.
Cook/Cashier
Roma Importing Co
Latham
02.2021 - 04.2021
- I learned to work with people and have a little experience working with co-workers
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Stocked, tagged and displayed merchandise as required
- Responded promptly to requests for assistance, spills and customer inquiries
- Built relationships with customers to encourage repeat business
- Set up new sales displays each week with fresh merchandise
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Restocked and organized merchandise in front lanes
- Greeted customers entering store and responded promptly to customer needs
- Answered questions about store policies and addressed customer concerns
- Learned duties for various positions and provided backup at key times
Education
Associate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ05.2025
High School Diploma -
Shaker High School
Latham, NY01.2022
Skills
- Quick learner
- Pet care
- Animal care
- Cooking
- Customer service
- Kennel Experience
- Pet Grooming
- Animal Handling
- Train Staff
Timeline
Kennel Assistant
Central Veterinary Hospital
07.2023 - Current
Guest Services Support/Counselor
Camp Bow Wow
04.2021 - 11.2022
Cook/Cashier
Roma Importing Co
02.2021 - 04.2021
Shaker
Shaker High School
09.2019 - 01.2022
Associate of Science - Veterinary Technology
Penn Foster College
High School Diploma -
Shaker High School