Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Kaitlyn Sattazahn

Lansdale,PA

Summary

As an accomplished property manager with experience in overseeing diverse operations within an apartment community, I am eager to bring my skills in management, leadership, and conflict resolution to a forward thinking organization. My expertise in coordinating resident relations, maintenance, and administrative tasks has been honed through a series of progressive roles, culminating in my current position. I am seeking a new opportunity where I can contribute to enhancing organizational productivity and efficiency, while being supported in my commitment to professional development and career advancement.

Overview

15
15
years of professional experience

Work History

Property Manager

MORGAN PROPERTIES
02.2022 - Current
  • Responsible for all operational and financial aspects of the apartment community including employee management, leasing, collections, resident management, maintenance, revenue enhancement, capital improvements, asset management, information reporting and compliance with all applicable laws and company policies
  • On call 24/7 in case of emergency - ensure all safety initiatives are adhered to and safety guidelines are followed
  • Assist in marketing, showing, and leasing of apartments and actively recruit prospects and promote resident retention
  • Study and evaluate ways to improve quality, efficiency, and economy of services and facilities including analyzing maintenance operations with attention to cost reduction.

Assistant Property Manager

MORGAN PROPERTIES
06.2021 - 02.2022

Leasing Professional

MORGAN PROPERTIES
04.2017 - 06.2021

Billing Specialist/ Support Team Lead

The Kingstree Group Inc.
09.2016 - 03.2017
  • Provided superior customer service through professional phone support, enhancing the organization's reputation
  • Spearheaded efficient data entry, ensuring accuracy and compliance for multiple accounts
  • Managed various clerical tasks, including filing, scanning, and copying, to promote a well-organized work environment, while also demonstrating proficiency in Quickbooks and Microsoft Outlook for seamless operations.

Assistant Manager/ Pastry Chef

Six Points Kosher Catering Group
11.2015 - 09.2016
  • Provided leadership by overseeing staff tasks, including payroll processing, and emphasizing a commitment to quality in crafting seasonal menus and new culinary creations
  • Demonstrated meticulous inventory management and procurement skills, adhering to FIFO practices
  • Ensured strict adherence to Servsafe standards and kosher culinary protocols, while playing a pivotal role in cake decoration and showcasing expertise in non-dairy and kosher baking practices.

Billing Specialist/ Support Team Lead

The Kingstree Group Inc.
06.2014 - 11.2015
  • Provided superior customer service through professional phone support, enhancing the organization's reputation
  • Spearheaded efficient data entry, ensuring accuracy and compliance for multiple accounts
  • Managed various clerical tasks, including filing, scanning, and copying, to promote a well-organized work environment, while also demonstrating proficiency in Quickbooks and Microsoft Outlook for seamless operations.

Pastry Chef

Square 1682 Restaurant
12.2012 - 08.2013
  • Demonstrated commitment to health and safety standards by maintaining Serve Safe certification and upholding rigorous sanitation, hygiene, and health practices within a public establishment
  • Skillfully implemented an organized inventory management system while handling purchasing
  • Emphasized creativity and innovation in preparing daily desserts, regularly updating the menu seasonally to keep offerings fresh.

Psych Tech

Montgomery County Emergency Service
05.2009 - 12.2012
  • Demonstrated strong supervisory skills while overseeing mentally ill individuals, maintaining accurate documentation of activities, and promptly notifying healthcare professionals when medication was required
  • Managed the critical task of monitoring vital signs, promptly informing supervisors of any concerning changes, and contributing to maintaining a secure environment for both employees and patients
  • Served as a rotating team leader, responsible for creating schedules, updating charts, and meticulously organizing paperwork.

Education

Baking and Pastry Arts -

The Pennsylvania School of Culinary Arts - YTI Institute
Lancaster, PA
02.2013

Public Relations/Communications (Marketing/Psychology Minor) -

York College of Pennsylvania
York, PA
12.2010

Skills

  • Compliance Monitoring
  • Staff Management
  • Maintenance Scheduling
  • Vendor Management
  • Multi-Family Property Management
  • Preventive Maintenance
  • Customer Service-Focused
  • Adaptable
  • Project Management
  • Analytical Thinking
  • Occupancy Management
  • Team Leadership
  • Organizational Skills
  • Sales and Marketing

Leadership Experience

My professional journey has consistently underscored the significance of effective communication as a core element of my leadership skills. Over the years, I have applied these communication skills to various leadership roles, ranging from managing apartment home communities, client support in corporate environments, and team supervision in the culinary field. My commitment to clear, precise, and timely communication has proven invaluable in enhancing customer satisfaction, promoting organizational reputation, and meticulously managing processes, underscoring its importance across diverse leadership contexts.

References

Available Upon Request

Timeline

Property Manager

MORGAN PROPERTIES
02.2022 - Current

Assistant Property Manager

MORGAN PROPERTIES
06.2021 - 02.2022

Leasing Professional

MORGAN PROPERTIES
04.2017 - 06.2021

Billing Specialist/ Support Team Lead

The Kingstree Group Inc.
09.2016 - 03.2017

Assistant Manager/ Pastry Chef

Six Points Kosher Catering Group
11.2015 - 09.2016

Billing Specialist/ Support Team Lead

The Kingstree Group Inc.
06.2014 - 11.2015

Pastry Chef

Square 1682 Restaurant
12.2012 - 08.2013

Psych Tech

Montgomery County Emergency Service
05.2009 - 12.2012

Baking and Pastry Arts -

The Pennsylvania School of Culinary Arts - YTI Institute

Public Relations/Communications (Marketing/Psychology Minor) -

York College of Pennsylvania

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