I am an eager learner, with a passion for connecting with people and making them feel understood. My communication skills, quick thinking, and patience are my most impactful qualities in the work place.
Overview
3
3
years of professional experience
Work History
Associate
Lidl US
06.2021 - Current
Improve customer satisfaction by resolving complex issues and providing exceptional service.
Develop multi-tasking strategies to improve efficiency in the store.
Analyze customer data to identify trends and anticipate customer needs.
Help customers complete purchases, locate items, and join reward programs.
Maintain a clean and organized store environment.
Answer questions about store policies and address customer concerns.
Assist in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Develop strong relationships with repeat clients, leading to increased loyalty, return visits, and a welcoming store environment.
Monitor customers for signs of security concerns and escalated issues to management.
Manage cash register, ensuring accurate transactions and safeguarding against losses.
Assist in setting up promotional displays to attract customer attention and boost sales.