Kaitlyn Smith
Hallsville,MO
Summary
Cooperative Student Trainee. Organized, friendly, and eager to learn new tasks accurately and quickly. Consistently builds excellent professional relationships with fellow employees and management. I am known for learning quickly, taking detailed notes and asking questions for superior understanding. Committed to punctuality, accuracy and streamlining processes for increased productivity. Outstanding work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Trainee
VA Hospital
Columbia, MO
11.2023 - Current
- Verified accuracy of timesheets before submitting them for processing.
- Scanned barcodes on packages to verify item numbers and locations.
- Arranging papers according to dates and type of document
- HIPPA compliancy trainings
- Organized digital files in accordance with established naming conventions and file structure protocols.
Medical Records Clerk
JCMG Neurology
Columbia, MO
12.2022 - 11.2023
- Assisted in developing processes for maintaining current information in patient's files.
- Performed quality assurance reviews of medical records for accuracy and completeness.
- Entered data into electronic health record systems.
- Scanned paper records into digital format.
- Monitored compliance with state and federal regulations regarding release of information.
- Maintained a secure filing system for confidential documents.
Barista
Target Starbucks
Columbia, MO
11.2022 - 11.2023
- Adhered to health department regulations concerning sanitation standards.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Sales Associate
Tradehome Shoes Inc.
Columbia, Missou
10.2021 - 11.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
High School Diploma -
Hallsville High School
Hallsville, MO12-2022
Some College (No Degree) - Nursing
Columbia College
Columbia, MOSkills
- Customer Needs Assessment
- Product Sales
- Order Processing
- Upselling
- Payment Processing
- Cash Handling
- Food Preparation
- Menu Memorization
- Opening and closing duties
- Active listener
- Team Player
- Excellent math skills
- Web development
- Clerical Support
- Documentation ability
- Technical skills
- CPR training
Certification
- CPR Certified
Languages
Spanish
Professional
Timeline
Student Trainee
VA Hospital
11.2023 - Current
Medical Records Clerk
JCMG Neurology
12.2022 - 11.2023
Barista
Target Starbucks
11.2022 - 11.2023
Sales Associate
Tradehome Shoes Inc.
10.2021 - 11.2022
High School Diploma -
Hallsville High School
Some College (No Degree) - Nursing
Columbia College
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