Kaitlyn Smith
Duluth,GA
Summary
Dependable professional with exceptional interpersonal skills and a strong commitment to high job performance. Recognized as a true team player, fostering collaboration and support among colleagues. Proven ability to positively engage with customers and employees in fast-paced retail environments, enhancing overall satisfaction and team morale. Dedicated to creating a welcoming atmosphere that drives success for both the team and the organization.
Overview
12
12
years of professional experience
Work History
Grocery Replenishment Specialist
Publix
03.2022 - Current
- Stocked shelves efficiently to ensure optimal product availability and organization.
- Delivered excellent customer service by addressing inquiries and resolving issues promptly.
- Managed inventory effectively to maintain stock levels and minimize waste.
- Maintained store cleanliness to create a welcoming and safe shopping environment.
- Executed product merchandising strategies to enhance visual appeal and drive sales.
- Received and checked multiple daily deliveries for dairy, frozen, grocery, and HBC products.
- Kept shelves up to date with latest planograms and performed resets.
- Facilitated timely price changes on shelf tags, ensuring accurate reflection of current promotions or discounts.
Baker
Hero Doughnuts and Buns
06.2021 - 04.2022
- Sets up, stocks and organizes work station at the beginning of the day.
- Uses knives, measuring ladles, scoops, scales, can opener, mixer and other tools or utensils.
- Prepares all bakery donuts, breads, cakes and specialty items using recipes. Uses pan, stock pots, stove, ovens and fryers.
- Prepare, proof and cook dough.
- Mix various ingredients to create fillings for cakes and pies (e.g. chocolate ganache, caramel sauce and fruits).
- Decorate donuts with glazes, icings, buttercream and a variety of toppings.
- Cleans and sanitizes station and equipment during the day and at the end of the day.
- Maintains proper food storage temperatures and rotation using FIFO Method.
- Handles multiple priorities, and works well under stress.
- Correctly set up, operates, breaks down and cleans all station equipment.
- Follows sanitary practices for food handling, general cleanliness, and maintenance of Kitchen are.
- Comprehends all production sheets and tools as they pertain to the prep department and can use them in daily operations as well as training situations.
- Complies with all health and safety regulations.
Key Holder
Godiva Chocolatier, Inc.
09.2019 - 07.2020
- Oversaw training and supported associates on shift.
- Excelled and exceeded expectations as a chocolatier- dipping fresh fruit in chocolate, as well as making other chocolate treats and beverages.
- Developed new recipes and redesign product.
- Lead and expanded sale promotions and execution of new products.
- Taught recipes to supply product up to standard and brand.
- Cared for customers personal orders as well as business orders.
- Involved with inventory, ordering, and receiving freight.
- Directed shift and performed toward daily sales goals.
- Built rapport with clients and contacted old accounts for sales.
- Was promoted from Sales Associate to Key Holder in three months.
Assistant Kitchen Manager
Bon Glaze
05.2018 - 09.2019
- Lead shift and ensure daily production and orders are on time and of quality.
- Delegated and participated in production- mixing, cutting, and frying dough as well as decorating doughnuts.
- Calculated and drafted operations for holidays and special orders.
- Developed new recipes and revitalized products.
- Streamlined and modified daily tasks to better meet deadlines.
- Communicated with Front of house staff to excel store functions.
- Utilized formulas to supply products up to standard and brand.
- Reduced shrink and waste control by proper supply use.
- Partnered with Kitchen manager to complete inventory, ordering and scheduling shifts.
- Analyzed and addressed areas worthy of improvement in kitchen functions.
- Assisted Front of House staff when necessary by counting registers, answering phone calls and taking orders.
Production Specialist
Krispy Kreme
04.2014 - 07.2018
- Trained and coached new hires in “Production”- preparing, mixing and frying doughnuts with quality inspections.
- Lead and influenced in sale promotions and execution of new products.
- Utilized formulas to supply product up to company standard and brand.
- Consolidated shrink and waste control by supply use and set guidelines.
- Completed packing and completing large orders and fundraisers.
- Analyzed and corresponded concerns in store operations.
Education
Highschool -
Southwest Dekalb Highschool
Decatur, GA01-2013
Skills
- Risk management
- Systematic inventory management
- Labeling precision
- Vendor relations
- Pricing and signage updates
- Planogram execution
Timeline
Grocery Replenishment Specialist
Publix
03.2022 - Current
Baker
Hero Doughnuts and Buns
06.2021 - 04.2022
Key Holder
Godiva Chocolatier, Inc.
09.2019 - 07.2020
Assistant Kitchen Manager
Bon Glaze
05.2018 - 09.2019
Production Specialist
Krispy Kreme
04.2014 - 07.2018
Highschool -
Southwest Dekalb Highschool