Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight. Desiring Customer Service Administrator position with company in technology sector.
Overview
5
5
years of professional experience
Work History
Suite Sitter
The Royal Treatment Salon & Spa
01.2024 - Current
Demonstrated empathy and kindness to display positive character traits.
Provided overnight care for pets on an as-needed basis, ensuring a secure environment while in our care.
Enhanced prt safety by closely monitoring activities and maintaining a clean, hazard-free environment.
Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
Administered medication according to parental instructions while closely observing potential side effects or adverse reactions in children.
Planned fun outing activities to keep pets entertained.
Sales Coordinator
Vector security
03.2022 - 01.2024
Developed and maintained strong customer relationships and networks within designated sales territory
Advised clients regarding accounts, pricing schedules and financing options
Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
Generated leads and maintained lists of prospective customers
Adapted to and remained flexible in changing, fast-paced work environment
Assigned employees to specific duties
Monitored sales activities to ensure that customers received satisfactory service and quality goods
Data entry and file management
Retail Associate
Hobby Lobby
08.2020 - 01.2022
Developed business driving initiatives to meet customer needs
Merchandised goods on sales floor, maintaining perfect visual standards
Assisted customers with locating items and finding prices
Stocked shelves according to planograms
Helped fellow team members complete tasks and exceed expectations set by store management
Supported loss prevention strategies by engaging with guests and reporting suspicious behavior
Maintained awareness of inventory or shortage concerns, communicating replenishment needs to management
Reported hazards or unsafe work practices, maintaining accident-free
Greeted customers and engaged in conversation to assess needs
Hostess
City Cafe Br
06.2019 - 12.2019
Engaged with guests to maximize satisfaction with food and service
Distributed, collected and organized printed menus
Greeted patrons and coordinated table assignments to meet party preferences and requests
Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
Communicated with patrons to record reservation data into company management system
Supported servers and busters through high-volume shifts with food running and table clearing
Education
HIGH SCHOOL DIPLOMA -
Denham springs high school
Denham Springs, LOUISIANA
05.2021
Skills
Reliability and punctuality
CPR Certified
Pet care experience
Excel Functions
Accuracy and Attention to Detail
Data Entry Software Knowledge
Extracurricular Activities
Army National Guard
References
Wendy Sullivan, Vector Security, General Manager, (225) 337-2640, Wmsullivan@vectorsecurity.com