Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn St.Clair

Houston,TX

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

3
3
years of professional experience

Work History

Diagnostic Uploader

Maximus
07.2023 - Current
  • Streamlined medical record retrieval by implementing an efficient filing system.
  • Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Reduced errors in patient billing by carefully verifying CPT codes during the uploading process.
  • Completing incoming email of medical records in a timely manner.

Unit Administrative Assistant

Houston Methodist Hospital
11.2022 - Current
  • Enhanced office efficiency by organizing and maintaining a streamlined filing system for important documents and records.
  • Increased staff productivity through the implementation of an effective calendar management system, ensuring timely completion of tasks.
  • Streamlined office procedures by developing and implementing a comprehensive training program for new employees.
  • Provided exceptional customer service to both internal and external clients, resolving issues promptly and professionally.

Contact Center Representative

Texas Children's Hospital
09.2020 - 06.2022
  • Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
  • Enhanced team productivity through effective collaboration and communication with colleagues.
  • Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
  • Managed high call volume while remaining focused on delivering excellent customer experiences.

Education

Associate of Arts - Art

Lone Star College System
Houston, TX
06.2024

High School Diploma -

Nimitz High School
Houston, TX
09.2016

Skills

  • Customer Service
  • HIPAA Compliance
  • Medical Records Management
  • Data Entry
  • Administrative Support
  • Attention to Detail
  • Organizational skills
  • Problem-solving abilities
  • Office equipment operation
  • Multitasking capabilities

Timeline

Diagnostic Uploader

Maximus
07.2023 - Current

Unit Administrative Assistant

Houston Methodist Hospital
11.2022 - Current

Contact Center Representative

Texas Children's Hospital
09.2020 - 06.2022

Associate of Arts - Art

Lone Star College System

High School Diploma -

Nimitz High School

Similar Profiles

CREATE PROFILE
Kaitlyn St.Clair