Kaitlyn Stergar
Monrovia,CA
Summary
Reliable and hardworking individual with a strong work ethic and a 4.2 GPA. Experienced in customer service as a hostess, food runner, and cookie store employee, consistently providing excellent service and ensuring a positive customer experience. Skilled in managing multiple tasks, working efficiently under pressure, and maintaining a friendly, professional demeanor. Eager to contribute my organizational and communication skills in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Expo / Food Runner
Sena on Myrtle
01.2025 - Current
- Delivered food promptly and accurately to guests while ensuring excellent presentation and service.
- Assisted servers by refilling drinks, running side dishes, and clearing tables efficiently.
- Restocked supplies, maintained cleanliness of the dining and service areas, and supported kitchen operations during busy shifts.
- Provided friendly and attentive customer service in a fast-paced environment.
Host / Food Runner
38 Degrees Ale House & Grill
05.2024 - 12.2024
- Greeted customers warmly upon arrival and provided a friendly and warm welcome.
- Took reservations and to-go orders by phone, answered customer questions, and informed guests of accurate wait times.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Cashier / Baker
Lemon Drop Cookie Shop
05.2023 - 10.2023
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients while following food safety standards.
- Mentored junior decorators in mastering advanced techniques, improving team performance and productivity.
- Performed cash, card, and check transactions to complete customer purchases.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisors.
Education
Biology -
University of La Verne
06-2029
Class of 2025 -
Monrovia High School
06-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Customer service
- Flexibility
- Time management
Timeline
Expo / Food Runner
Sena on Myrtle
01.2025 - Current
Host / Food Runner
38 Degrees Ale House & Grill
05.2024 - 12.2024
Cashier / Baker
Lemon Drop Cookie Shop
05.2023 - 10.2023
Biology -
University of La Verne
Class of 2025 -
Monrovia High School