Kaitlyn Tabor
Fairbury,IL
Summary
Dynamic professional with a proven track record at Affinity Healthcare and Wellness, excelling in HIPAA compliance and offering exceptional customer service. Leveraged medical terminology knowledge and compassionate care to enhance patient experiences. Achieved a notable improvement in patient flow management, demonstrating a reliable team-player attitude and a commitment to excellence in healthcare operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Reliable and organized Brokerage Clerk manages diverse customer accounts and streamlines routine processes. Accurately handles transactions and inquiries while analyzing market trends and identifying investment opportunities. Expertly utilizes financial software to track market activity and quickly examine individual holdings.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Affinity Healthcare and Wellness
11.2023 - Current
- Assist healthcare providers with daily clinical procedures, including preparing patients for exams and obtaining medical histories.
- Record patient vital signs, conduct lab tests, and collect specimens for analysis.
- Maintain patient records, ensuring accuracy and compliance with HIPAA standards.
- Schedule appointments, manage patient flow, and handle phone inquiries.
- Administer injections and vaccines under supervision of the physician.
- Provide post-care instructions to patients and assist with follow-up care.
- Process medical billing and coding for insurance claims.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Patient Care Technician
Edwards Hospital
06.2020 - 12.2023
- Monitor patient vital signs and record observations, including temperature, blood pressure, pulse, and respiration rate.
- Assist patients with daily activities such as bathing, dressing, feeding, and mobility.
- Perform basic medical procedures, including blood draws (phlebotomy) and catheter insertion.
- Prepare patients for diagnostic procedures and assist physicians and nurses during exams.
- Respond to patient call lights, providing comfort and assistance as needed.
- Ensure proper documentation of patient care, updating medical records with accurate information.
- Adhere to safety protocols, infection control procedures, and sterilization standards.
- Provide emotional support and ensure patient comfort during hospital stays.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Operations Coordinator
C.H. Robinson
02.2018 - 01.2019
- Provided administrative support to the operations team, including scheduling meetings, coordinating deliveries, and processing documentation.
- Assisted in managing vendor relationships, ensuring timely deliveries and resolving any supply chain issues.
- Maintained records and tracked progress for ongoing projects, ensuring they were completed on time and within budget.
- Communicated regularly with staff to ensure adherence to company policies and operational standards.
- Helped streamline internal processes by introducing automated tools to track inventory and orders.
- Schedule and track intermodal shipments, ensuring timely deliveries and efficient routing.
- Communicate with customers to provide updates, address concerns, and resolve any shipping issues.
- Prepare and process shipping documentation, including bills of lading, invoices, and tracking reports.
- Collaborate with operations teams to ensure smooth transitions between different transportation modes.
- Negotiate contracts with transportation vendors and ensure competitive pricing and service levels.
- Maintain accurate records of shipment details and inventory levels.
- Ensure compliance with transportation laws and safety standards, including DOT regulations.
Education
No Degree - Medical Assistant
Westwood Community College
Woodridge, IL01-2012
High School Diploma -
Joliet Township High School
Joliet05-2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Reliable team player
- Compassionate
- Patient flow management
- Emergency response preparedness
- Conflict resolution
- Companionship and emotional support
- Hospice care
Timeline
Medical Assistant
Affinity Healthcare and Wellness
11.2023 - Current
Patient Care Technician
Edwards Hospital
06.2020 - 12.2023
Operations Coordinator
C.H. Robinson
02.2018 - 01.2019
No Degree - Medical Assistant
Westwood Community College
High School Diploma -
Joliet Township High School
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