Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Kaitlyn Taylor

Hollywood

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Advanced Hospitality Services
01.2025 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Girl

Twin Peaks
10.2023 - 10.2024
  • Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
  • Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing tables
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Trained new staff members on restaurant procedures, menu items, and customer service standards

Administrative Assistant

Xceed Builders Inc
01.2023 - 08.2023
  • Prepared and edited correspondence, reports, presentations, and other documents as needed
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
  • Acted as a liaison between executives and internal/external stakeholders to facilitate effective communication flow

Girl

Hooters
04.2021 - 10.2021
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
  • Managed cash transactions accurately and efficiently using POS system
  • Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency

Education

High school diploma -

Richland Northeast High School
Columbia, SC
06.2021

Skills

  • Serving Experience
  • Food Safety
  • Food Service
  • POS and cash /credit card transactions
  • Responsible alcohol service
  • Restaurant Experience

Certification

  • Food Safety Manager Certification – National Registry of Food Safety Professionals.
  • SafeServe Manager Certification – National Restaurant Association.
  • Professional Bartender's Certificate – ABC Bartending Schools.

Awards

Employee of the Quarter, 06/01/24

Timeline

Bartender

Advanced Hospitality Services
01.2025 - Current

Girl

Twin Peaks
10.2023 - 10.2024

Administrative Assistant

Xceed Builders Inc
01.2023 - 08.2023

Girl

Hooters
04.2021 - 10.2021

High school diploma -

Richland Northeast High School

Similar Profiles

CREATE PROFILE
Kaitlyn Taylor