Kaitlyn Thuong
Mama Yan’s Catering
Bellflower,CA
8
years of professional experience
Motivated and adaptable professional with 4 years of cashier and retail experience, along with experience in barista, catering, and office environments. Skilled in customer service, cash handling, teamwork, organization, and working efficiently in fast-paced settings. Dependable, quick to learn, and committed to creating a positive customer experience.
Work History
Barista / Cashier
3 Months- Prepared and served coffee, espresso beverages, and other drinks, ensuring friendly and efficient customer service to enhance customer satisfaction.
- Operated the cash register, processed customer transactions, and maintained an accurate and organized workspace.
- Restocked supplies and supported daily café operations, contributing to a well-organized and efficient work environment.
- Demonstrated strong communication, multitasking, and teamwork skills.
- Dates not listed
Catering Team Member
4 Years 4 Months- Prepared, set up, and served food and beverages for events, ensuring a seamless dining experience for guests.
- Assisted with preparing, setting up, and serving food and beverages for events.
- Provided attentive service to guests and facilitated efficient cleanup after events, contributing to overall event satisfaction.
- Collaborated with catering team to ensure smooth event operations while delivering friendly and professional service.
- Dates not listed
Brand Associate
3 Years 10 Months- Followed up on special orders to strengthen customer relationships and foster repeat business.
- Guided customers in product selection and shared detailed information about products and brand.
- Followed up on special orders and developed positive customer relationships to encourage repeat business.
- Processed cash register transactions with accuracy and efficiency.
Intern
2 Years 11 Months- Recorded activities completed during internship to ensure accurate tracking and reporting.
- Reviewed operations and analyzed metrics to gain insights into company performance.
- Cultivated positive relationships with staff and management to foster collaboration.
Intern
1 Year 9 Months- Maintained detailed records of internship activities to ensure transparency and accessibility.
- Maintained accurate records of internship activities and responsibilities.
- Supported staff with clerical work and other office tasks.
- Sorted and filed documents in an organized manner to ensure easy retrieval.
Education
High School Diploma
- Completed a STEM-focused high school program with an emphasis on engineering.
- Completed a three-month academic internship with World Energy LLC and gained exposure to different engineering roles and career paths.
- Received school honors at graduation recognizing determination, resilience, adaptability, and critical-thinking skills.
Skills
Barista & Beverage Preparation
Cash Handling & POS
Beverage preparation
Customer Service
Teamwork & Collaboration
Time Management
Adaptability
Communication
Product Presentation
Point of Sale Systems
Timeline
Barista / Cashier
Davien Coffee
05.2026 - CurrentRead More
Brand Associate
Gap Inc.
10.2022 - 08.2026Read More
Catering Team Member
Mama Yan’s Catering
04.2022 - CurrentRead More
Intern
Crew Knit Wear
01.2019 - 12.2021Read More
Intern
True Religion
03.2018 - 12.2019Read More
Odyssey STEM Academy
High School Diploma
Read More