Kaitlyn Tran
El Monte,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Elite Spa. Leveraged excellent communication and organizational skills to foster teamwork, resolve problems efficiently, and boost sales through strategic promotions. Skilled in multitasking and collaboration, consistently delivering results in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
QLuv
Sales Associates
10.2023 - 06.2024
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Elite Spa
02.2020 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
Receptionist
Lexieleashbar
12.2018 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate Degree in Nursing - Nursing
Pasadena City College
Pasadena, CA05.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Multitasking Abilities
- Organizational Skills
Certification
- CPR Certified
Interest
I enjoy hiking to stay active, baking and cooking as creative hobbies, and going to the gym to maintain my fitness. These activities keep me balanced and energized
Languages
Vietnamese
Full Professional
Timeline
QLuv
Sales Associates
10.2023 - 06.2024
Assistant Manager
Elite Spa
02.2020 - 07.2023
Receptionist
Lexieleashbar
12.2018 - 01.2020
Associate Degree in Nursing - Nursing
Pasadena City College
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