Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Van Dyk

NJ

Summary

I am a motivated and organized professional with a strong background in business administration and office management. With meticulous attention to detail, coupled with a proactive approach to challenges, I ensure a consistent track record of success. A personable and approachable demeanor adds to my ability to cultivate positive relationships. I am eager to contribute a unique blend of skills, including organizational finesse, customer-centric focus, and strategic thinking, to drive value within a collaborative team setting.

As a previous receptionist and office worker, I thrive in fast-paced environments and can seamlessly manage high volume of telephone calls and front-desk reception tasks. I am also very Focused on providing professional service and support to every office visitor and extremely diligent about scheduling appointments, managing packages and routing mail to recipients and creating a positive nature with excellent people skills.

Overview

7
7
years of professional experience

Work History

HAIR SALON RECEPTIONIST / ASSISTANT MANAGEMENT

SY STUDIOS
OAKLAND, NJ
01.2023 - 05.2023
  • Maintained a welcoming and organized salon environment, contributing to a positive customer experience.
  • Managed front desk operations, including scheduling client appointments, addressing customer inquiries, and efficiently handling cash transactions.
  • Collaborated closely with stylists to ensure a seamless salon experience for clients.
  • Assisted with clerical tasks such as filing, faxing, copying, and answering phones.
  • Coordinated pick-up and delivery of express mail services.
  • Contributed to creating promotional materials for upcoming events.
  • Tracked daily sales transactions and reported them to management on a weekly basis.
  • Ensured that all salon supplies were stocked and ordered additional items when needed.
  • Assisted in daily social media content creating.

MANAGEMENT ROLE

TWINBROOK NURSERY
FRANKLIN LAKES, NJ
08.2016 - 10.2020
  • Led and motivated a team of employees, effectively assigning tasks, conducting training, and fostering a collaborative work environment.
  • Designed and executed successful marketing strategies that resulted in increased product visibility and customer engagement.
  • Directed the overall management of the nursery, overseeing tasks such as inventory tracking, plant care, and addressing customer inquiries with expert knowledge.
  • Handled cash/credit/ front operations
  • Operated all opening and closing procedures.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained front desk to provide positive first impression.
  • Managed new hire trainings and onboarding to educated employees on company policies and procedures.
  • Maintained positive working relationship with fellow staff and management.

OFFICE EMPLOYEE / MICROSOFT

AMPTEK ELECTRIC
HAWTHORNE
01.2017 - 03.2019
  • Provided crucial support for administrative tasks, demonstrating strong attention to detail in tasks such as data entry, file organization, and document preparation.
  • Proficiently used Microsoft Office applications to create insightful spreadsheets, comprehensive reports, and visually appealing presentations.
  • Demonstrated adaptability and resourcefulness in solving day-to-day challenges, contributing to efficient office operations.
  • Delivered messages and ran errands.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Organized office supplies inventory and placed orders when necessary.
  • Ensured that all office areas were clean, organized, and properly maintained at all times.

Education

Associate of Business Administration -

County College of Morris
Randolph Township, NJ
05-2019

Skills

  • Front Desk Management
  • Exceptional customer service and communication skills
  • Proficient in using Mac, Microsoft, Google docs
  • Appointment Scheduling
  • Strong organizational and multitasking abilities
  • Effective team leadership and coordination experience
  • Attention to detail with a commitment to accuracy
  • Skilled in problem-solving and adapting to dynamic environments
  • Personable, reliable, and enthusiastic work ethic
  • Demonstrated ability to manage and prioritize tasks efficiently
  • Proficient in using POS systems and cash handling procedures

Timeline

HAIR SALON RECEPTIONIST / ASSISTANT MANAGEMENT

SY STUDIOS
01.2023 - 05.2023

OFFICE EMPLOYEE / MICROSOFT

AMPTEK ELECTRIC
01.2017 - 03.2019

MANAGEMENT ROLE

TWINBROOK NURSERY
08.2016 - 10.2020

Associate of Business Administration -

County College of Morris

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Caitlyn Van Dyk