Hardworking and passionate job seeker with strong organizational skills, eager to help the team achieve the school's goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
09.2021 - Current
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Increased employee retention by fostering a positive, supportive work atmosphere.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Maintained clean and organized workspace, ensuring welcoming environment for customers.
Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Sales Associate
American Eagle Outfiters
02.2020 - 11.2022
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Herbalife Associate
Herbalife
05.2021 - 10.2022
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Listened to customer needs and desires to identify and recommend optimal products.
Increased efficiency in managing client data through innovative organization techniques.