Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaitlyn Wallace

Ridgeway,SC

Summary

Driven and personable customer service specialist with over 8 years of experience interfacing with customers to ensure optimal service delivery. Dedicated and outside-the-box strategic thinker with expertise in customer relationship management, conflict resolution, time management, document control, and leadership. Dependable and courteous self-motivated, team player seeking to leverage a background into a more steady job profession. Extremely organized. Able to work in fast paced environment Team player with other employees

Overview

10
10
years of professional experience

Work History

Printing Specialist

Local Boy Outfitters
Columbia, SC
06.2021 - 09.2022
  • Press operator for high volume company.
  • Created highly effective system that significantly impacted efficiency and improved operations.
  • Knowledgeable in multiple work areas to help performance and meet deadlines.
  • Operated press to achieve highest print quality and productivity with minimal scrap.

Bartender

Carolina Wings & Rib House
Columbia SC, South Carolina
09.2014 - 05.2021
  • Took customer orders and capitalized on opportunities to upsell special beverage and food options
  • Waited on multiple customers at bar-server stations
  • Served high customer volumes during special events, nights and weekends.

Quality Manager

Slingin' Ink
Columbia, SC
02.2017 - 05.2019
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Managed inventory
  • Improved quality processes for increased efficiency and effectiveness.


Education

No Degree - General Studies

Midlands Technical College
Columbia, SC

High School Diploma -

Fairfield Central High School
Winnsboro, SC
06.2016

Skills

  • People skills
  • Multitasking
  • Customer service
  • Planning & organizing
  • Good work ethic
  • Basic math
  • Quality control
  • High-energy attitude

Accomplishments

  • Carolina Wings & Rib House - Cayce, SC
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Waited on multiple customers at bar-server stations
  • Screen Printer - February, 2016 to May, 2019
  • Slingin Ink - Columbia, SC
  • Managed
  • Main press operator, quality controller of jobs done throughout the week
  • Professional Summary
  • Skills
  • Education
  • Work History
  • Help

Timeline

Printing Specialist

Local Boy Outfitters
06.2021 - 09.2022

Quality Manager

Slingin' Ink
02.2017 - 05.2019

Bartender

Carolina Wings & Rib House
09.2014 - 05.2021

No Degree - General Studies

Midlands Technical College

High School Diploma -

Fairfield Central High School

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Kaitlyn Wallace