Kaitlyn Webster

• Assist families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Provide scholarship support to families affected by the Flint Water Crisis
• Supported 539 children from 306 families with $926,326.00 grant dollars in last 5 years.
• Conduct outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Maintain detailed case histories, metrics and reports to meet standards.
• Document data and completed accurate updates to case records.
• Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
• Provide enhanced referrals, case management services and child care scholarships to families in Genesee county.
• Provide community education and information about family support programs to families, child care providers, and community agencies through flyers and presentations.
• Screen clients for state DHHS financial assistance eligibility and assist in accessing it, when necessary.
• Trained Michigan Bridges Navigator
• Nominated for Voices for Children's annual Children's Champion Award in 2021
• Well-informed about current issues facing high-need families.
• Member of Child Development and Care Access committee, working to reduce barriers and increase access to affordable and high quality early child care education.
• Maintain scholarship database; process monthly billings, and regularly process data for demographic reporting.
• Provide technical assistance to providers regarding program policies, contract and billing procedures, and professional support opportunities.
• Knowledgeable about the Flint community, it's children, and families, and impact of the water crisis.
• Educated on resources that are available to families residing in Genesee county.

• Evaluated staff performance and provided coaching to address inefficiencies.
• Over five years of child care supervisory experience
• Facilitated communication between parents and staff
• Assisted with bookkeeping and processing tuition payments
• Contributed to curriculum development
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled parent complaints and concerns, resolved issues, and adjusted policies to meet changing needs.
• Provided local resources and support to families struggling to pay for child care expenses
• Provided care to children ages birth to 13 years, with focus on preschool age children
• Planned activities that meet developmental, intellectual, emotional, and physical needs of children.
• Addressed behavioral and learning issues with parents and child care leadership team.

• Completed research, compiled data, updated spreadsheets, and produced timely reports in child welfare department and behavioral studies department.
• Researched and developed resource sheets for struggling families in community.
• Facilitated several support groups including, Alcohol Treatment Program, and sexual offenders group therapy.
• Observed counseling sessions and became familiar with Psychosocial Assessment process.
• Attended home visits of prospective adoptive and foster parents
• Assisted in completion of home studies for potential adoptive families.

Pursued a passion for Family Studies in order to become skilled in understanding family dynamics, and offer support through prevention programs and other intervention techniques.