Excel
Kaitlyn Whilden
Chicago,IL
Summary
Professional with a focus in technical communications. Experienced project manager and implementation specialist for IDEXX practice management software. Perhaps a bit too excited about mapping internal processes and documenting procedure workflows. Experienced with managing groups and maintaining oversight of various project financials.
Overview
8
8
years of professional experience
Work History
Project Manager & Implementation Specialist
IDEXX
Frisco, TX
06.2022 - Current
- Managing projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed conversion and implementation plans.
- Documented software utilization methodologies to be used by implementation personnel in future projects.
- Responsible for continued success of 15-18 clinics per quarter.
Real Estate Agent
Redfin
Dallas, TX
04.2020 - Current
- Liaised between clients, sellers, and internal Redfin personnel to facilitate ideal outcomes.
- Developed and maintained relationships with clients.
- Advised clients on market conditions and navigating home buying processes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Ambassador Program Manager
E-CO Alternatives
, TX
05.2021 - 03.2022
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Developed sustainability project goals, objectives or strategies in collaboration with other professionals.
- Developed strategies to identify and recruit qualified company partners.
- Exercised leadership capabilities by successfully motivating and inspiring businesses in the sustainability market.
Campaign Manager
Denton County Democratic Party
Denton, TX
03.2018 - 03.2020
- Created grassroots campaign initiatives, mobilizing voter support for 950 thousand county residents.
- Managing campaigning schedules and maintaining oversight of marketing strategies.
- Coordinating and networking with social media experts to develop high quality assets for brand engagement.
- Organizing fundraising events and engaging in effective communication with potential supporters.
Accounts Payable Coordinator
Starwood Motors
Richardson, TX
02.2019 - 07.2019
- Implementing DealerTrack to update expenditures and manage expenses.
- Utilizing Microsoft Excel to predict and manage future profits weighed against expenses.
- Assisting in all financial aspects including payroll, correcting errors or discrepancies in time sheets.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
Product Specialist
Platinum LED
Plano, TX
01.2015 - 03.2016
- Performed onsite analysis of company structures to survey potential benefits of implementing Platinum LED solutions.
- Assisted in sales of commercial lighting solutions, ranging from 10 thousand to 1 million per client.
- Oversight of product repair, and internal warehouse maintenance.
- Continually expanded and increased knowledge product line.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Education
Licensing - Real Estate
Champions School of Real Estate
Dallas, TX 07.2018 - 12.2018
Bachelor of Arts - Technical Communication
University of North Texas
Denton, TX 08.2014 - 12.2018
Certification - Marketing And Advertising
Career Center East
Carrollton, TX 05.2014 - 12.2018
Linguistic Studies - German Language And Literature
University of Freiburg
Freiburg Germany 05.2018 - 08.2018
Skills
Advanced problem solving
Project management and planning
Technical Support and analysis
Cloud services
Inventory and financial management
Multidisciplinary team collaboration
Software Implementation
Diagnostics and troubleshooting
Software
Microsoft Word
Procreate
EzyVet
Katana OX
JIRA
Lucidchart
Timeline
Project Manager & Implementation Specialist
IDEXX
06.2022 - Current
Ambassador Program Manager
E-CO Alternatives
05.2021 - 03.2022
Real Estate Agent
Redfin
04.2020 - Current
Accounts Payable Coordinator
Starwood Motors
02.2019 - 07.2019
Licensing - Real Estate
Champions School of Real Estate
07.2018 - 12.2018
Linguistic Studies - German Language And Literature
University of Freiburg
05.2018 - 08.2018
Campaign Manager
Denton County Democratic Party
03.2018 - 03.2020
Product Specialist
Platinum LED
01.2015 - 03.2016
Bachelor of Arts - Technical Communication
University of North Texas
08.2014 - 12.2018
Certification - Marketing And Advertising
Career Center East
05.2014 - 12.2018
Personal Projects
Applause For Paws/ Founder & Event Manager .
- Spearheaded local charity event "Applause for Paws" in partnership with Operation Kindness.
- Guided graphic designers with a focus on communication strategy and marketing.
- Organized fundraising, donation drives, presentations and educational events for various learning institutions.
- Assisting in the adoption of rescued animals.
- Delegated tasks among colleagues on behalf of Operation Kindness.
Wild Green Future - Chitin Charity Event/ Social Media Manager and Founder.
- Managed a task group in partnership with Wild Green Future.
- Orchestrating an ecological social media platform with 140 thousand members.
- In partnership with affiliates, raised approximately 160 thousand dollars.