Kaitlyn Williams
Villa Ridge,MO
Summary
Team-oriented professional with solid background assisting librarians and customers with day-to-day needs. Handles materials, paperwork, and money. Good relationship-building abilities and self-motivated approach.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Book Shelver
UMSL University Libraries
St Louis, Missouri
01.2024 - Current
- Maintained and updated records of books received, shelved, and checked out.
- Organized book shelves according to established procedures.
- Sorted returned library materials by type and title.
- Assisted patrons in locating titles and authors.
- Inspected returned items for damage or wear before checking them in.
- Provided information about library policies and services to patrons.
- Stocked periodicals, newspapers, magazines, audio-visual materials as needed.
- Filled requests from other libraries through interlibrary loan process.
- Repaired damaged books using appropriate methods such as mending with tape or glue binding techniques when necessary.
- Assisted with special projects such as inventory control or shelf reading initiatives .
- Participated in training sessions regarding new procedures or technologies used by the library .
- Restocked returned items to correct shelf or storage locations.
Online Personal Shopper
Walmart
Washington , MO
05.2020 - Current
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Identified opportunities for process improvement within the organization.
- Processed refunds, returns and exchanges efficiently.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Asked store associates for help locating missing products.
Education
Bachelor of Science - Criminology And Criminal Justice
University of Missouri - St Louis
St Louis, MO12-2025
Associate of Arts - General Studies
East Central College
Union, MO12-2023
High School Diploma -
Washington High School
Washington, MO05-2022
Skills
- Barcode scanning
- Book display creation
- Event Support
- Research assistance
- Sorting materials
- Reading Comprehension
- Following Instructions
- Task coordination
- Catalogue and sort procedures
- Adaptability and Flexibility
- Interpersonal Communication
- Active Listening
- Teamwork and Collaboration
- Shelving and organization
- Interpersonal Skills
- Patron Relations
- Guest Services
- Written Communication
- Time Management
- Adaptability
- Analytical Skills
- Organizational Skills
- Reliability
- Multitasking
- Task Prioritization
- Decision-Making
- Professionalism
- Flexible Schedule
- Attention to Detail
Timeline
Book Shelver
UMSL University Libraries
01.2024 - Current
Online Personal Shopper
Walmart
05.2020 - Current
Bachelor of Science - Criminology And Criminal Justice
University of Missouri - St Louis
Associate of Arts - General Studies
East Central College
High School Diploma -
Washington High School
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