Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Williams

Villa Ridge,MO

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Excellent skills in assisting patrons use library technological services and resources. Expert user of library system and Excel. Knowledge of library operations and services.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
05.2020 - Current
  • Greeted customers and provided excellent customer service.
  • Provided detailed product information to customers.
  • Assisted in selecting items according to customer preferences.
  • Identified opportunities for process improvement within the organization.
  • Processed refunds, returns and exchanges efficiently.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.
  • Asked store associates for help locating missing products.

Book Shelver

UMSL University Libraries
01.2024 - 12.2024
  • Maintained and updated records of books received, shelved, and checked out.
  • Organized book shelves according to established procedures.
  • Sorted returned library materials by type and title.
  • Assisted patrons in locating titles and authors.
  • Inspected returned items for damage or wear before checking them in.
  • Provided information about library policies and services to patrons.
  • Stocked periodicals, newspapers, magazines, audio-visual materials as needed.
  • Filled requests from other libraries through interlibrary loan process.
  • Repaired damaged books using appropriate methods such as mending with tape or glue binding techniques when necessary.
  • Assisted with special projects such as inventory control or shelf reading initiatives .
  • Participated in training sessions regarding new procedures or technologies used by the library .
  • Restocked returned items to correct shelf or storage locations.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Communicated with other local and regional branches to locate materials for inter-library loans.

Education

Bachelor of Science - Criminology And Criminal Justice

University of Missouri - St Louis
St Louis, MO
12-2025

Associate of Arts - General Studies

East Central College
Union, MO
12-2023

High School Diploma -

Washington High School
Washington, MO
05-2022

Skills

  • Book display creation
  • Event Support
  • Research assistance
  • Catalogue and sort procedures
  • Active Listening
  • Teamwork and Collaboration
  • Shelving and organization
  • Patron Relations
  • Time Management
  • Adaptability
  • Analytical Skills
  • Organizational Skills
  • Multitasking
  • Task Prioritization
  • Decision-Making
  • Professionalism
  • Attention to Detail
  • Online order processing
  • Verbal and written communication

Timeline

Book Shelver

UMSL University Libraries
01.2024 - 12.2024

Online Personal Shopper

Walmart
05.2020 - Current

Associate of Arts - General Studies

East Central College

High School Diploma -

Washington High School

Bachelor of Science - Criminology And Criminal Justice

University of Missouri - St Louis
Kaitlyn Williams
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