Kaitlyn Witham
Bogalusa,LA
Summary
I am a dedicated professional known for providing outstanding customer service and ensuring guaranteed satisfaction. I excel in organization, possess strong computer program proficiency, and communicate effectively across teams and clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ordained Minister
Universal Life Chruch
Bogalusa, LA
06.2021 - Current
- Provided pastoral care and counseling, supporting individuals during life transitions.
- Conducted weddings and memorial services to fulfill community spiritual needs.
- Collaborated with leadership teams to create strategic initiatives for growth.
- Analyzed community demographics to tailor ministry programs effectively to diverse populations.
- Fostered an inclusive atmosphere by welcoming diverse perspectives during group discussions and activities.
Body Modification Specialist
Carney’s Extreme Ink
Bogalusa, LA
02.2024 - 01.2026
- Collaborated with artists to streamline appointment scheduling and improve workflow efficiency.
- Managed inventory of piercing supplies, ensuring availability of essential materials for daily operations.
- Engaged with clients to understand their needs, providing personalized recommendations for anatomy based placements and aftercare.
- Maintained cleanliness and organization of the workspace, contributing to an inviting atmosphere for clients.
- Followed all company policies and procedures to deliver quality work.
- Assisted in developing and implementing new piercing layouts to enhance client satisfaction.
- Answering phones and scheduled appointments and maintained calendar for shop staff, optimizing time management.
Telecommunication Sales Representative
Blue Link Wireless
Bogalusa, LA
05.2024 - 01.2025
- Developed persuasive sales scripts to enhance customer engagement and drive product interest.
- Provided exceptional customer service, resolving inquiries promptly to maintain satisfaction levels.
- Trained new representatives on effective communication techniques and product knowledge.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Upsold products and services strategically, increasing average transaction value and revenue generation.
Certified Tanning Consultant
Image Sun
Slidell, LA
05.2023 - 05.2024
- Advised clients on tanning products and services to enhance customer satisfaction.
- Conducted skin type assessments to determine appropriate tanning options for clients.
- Educated clients on safe tanning practices and aftercare procedures to promote skin health.
- Managed inventory of tanning products, ensuring optimal stock levels for client demand.
- Maintained cleanliness and organization of tanning equipment and facilities to ensure safety standards.
- Handled cash transactions accurately while maintaining strict adherence to company policies regarding financial security.
- Improved customers'' understanding of proper skincare practices, resulting in healthier skin outcomes.
Inbound Call Center Representative
Motivcare
Pearl River, LA
04.2017 - 06.2021
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed high-volume call operations, ensuring timely response to customer inquiries.
- Utilized call management systems to track and prioritize incoming requests effectively.
- Leveraged advanced Microsoft Word functions to create solicitation-specific templates and format response documents
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
Education
No Degree - Medical Assisting
Tulsa Tech
Owasso, OK05-2015
High School Diploma -
Union High School
Tulsa, OK05-2014
Skills
Wedding officiation
Small group facilitation
Social media engagement
Organization skills
Time management
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Appointment scheduling
Office administration
Goal oriented
Objection handling
Building rapport
Script memorization
Follow-up calls
Attention to detail
Adaptability and dependability
Reliable and punctual
Professional communication
Expert problem solving
Analytical thinking
Documentation management
Advanced communication
Quality assurance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved an alleged theft/embezzlement which led to a termination.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Recognized by customers and employers for expedient and effective service.
- Updated and maintained company database to reflect current and accurate client records for more than one hundred accounts.
- Held first-point-of-contact for internal and external communications with executive-level officers.
Certification
- Licensed Commercial Body Artist- : exp: Feb 23, 2026
- Bloodborne Pathogens- exp: Feb 23, 2026
- Standard First Aid- exp: Feb 23, 2027
- Sun Safe- exp: June 14, 2027
- Ministry License
- Ministry Press Pass/ Ministerial Consulate
Languages
English
Interests
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Animal Welfare Advocacy
- Volunteer Work
- Advocacy Campaigns
- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
Timeline
Telecommunication Sales Representative
Blue Link Wireless
05.2024 - 01.2025
Body Modification Specialist
Carney’s Extreme Ink
02.2024 - 01.2026
Certified Tanning Consultant
Image Sun
05.2023 - 05.2024
Ordained Minister
Universal Life Chruch
06.2021 - Current
Inbound Call Center Representative
Motivcare
04.2017 - 06.2021
No Degree - Medical Assisting
Tulsa Tech
High School Diploma -
Union High School
School Board Committees
I am apart of the Special Education Advisory Committee, which is designed to ensure that children with special needs are taken care of in the school system and that parents have accessible resources.
I am also apart of the parent lead, District Parent Advisory Committee, which helps get students and parents more involved and excited about learning.
I have also been invited to the Code Of Conduct Committee , which goes over the Code of Conduct handbook and ensures appropriate policies for our children.